Eric J. Email & Phone Number

Marlborough, Ma, Us

Principal IT ArchitectChampioned the strategic development of a self-service analytics capability at Boston Scientific, transforming the data landscape within the Cardiovascular segment. Drove creation of the FORGE Data Warehouse, a versatile and scalable dimensional platform, integrating multi-cloud technologies including Snowflake, dbt Cloud, erwin, GitLab, and AWS. This initiative significantly elevated data curation and accessibility, empowering multiple divisions with robust integrated data and decision-making tools.Engineered and delivered the Cardiology Division’s advanced implanted medical device analytics platform. The Insights Data Lakehouse leverages AWS to synthesize a comprehensive view of the patient’s clinical journey. Provided product analytics, clinic operations, and IoT device telemetry, ensuring high-fidelity insights.• Orchestrated the development of a 30TB AWS Lakehouse, employing a full infrastructure-as-code model with services including CloudFormation, RDS Aurora, Athena, S3, EMR/Spark, Glue, Lambda, DMS, and Kinesis. The project underscored my expertise in creating scalable, robust data ecosystems.• Strategically reduced technical debt by consolidating legacy reporting systems into the new Lakehouse architecture, enhancing system efficiency and reliability.Fellow, Data Scientist Directed the launch of Boston Scientific’s HeartLogic Analytics platform, a groundbreaking tool for heart failure and device clinics, featuring intuitive dashboards for monitoring HeartLogic heart failure predictive alerts from implanted patient devices.• Successfully orchestrated a targeted market evaluation and the subsequent commercial rollout of the HeartLogic analytics platform, marking a milestone in predictive healthcare analytics.• Pioneered a novel analytics capability that offers health systems a consolidated performance dashboard for device clinics, enhancing operational oversight and patient care outcomes.

Minneapolis, Mn, Us

Steered the technological strategy, architecture, and deployment of the Medtronic Digital Health Foundry, a state-of-the-art SaaS cloud-based health information exchange platform powered by Orion Health Amadeus. My leadership was pivotal in the platform's design, which seamlessly integrates data from medical devices, health systems, and payers, driving forward strategic initiatives in value-based healthcare.• Successfully launched Medtronic’s solution for comprehensive patient data management, enabling real-time monitoring of medical and personal health records, thereby enhancing patient care and supporting healthcare providers in delivering targeted treatments.

Hartford, Connecticut, Us

External advisor to the executive leadership of partner health systems and their clinically integrated networks during the development of accountable care organizations and joint ventures. Advised the health system’s leadership and their staff as they identified opportunities and built a roadmap to move toward best in class population health technology.• Advised Allina Health in their analytic tool selection and HIPAA compliant use of data for clinical programs during joint venture exploration and contract development with Aetna. This effort led to the creation of Aetna/Allina’s jointly owned commercial health plan.• Guided senior leadership at a large Florida health system through its implementation of an executive sponsored data governance committee.• Consulted with multiple partner health system’s leadership to prepare and present population health data and architectural gap analysis and implementation roadmaps.• Led the technical implementation to improve delivery time and performance of over 100 clinical data interfaces.• Proposed and implemented a population health management data and infrastructure solution.

Eagan, Mn, Us

Prime is a Pharmacy Benefit Management Company owned by Blue Cross and Blue Shield plans. Responsible for delivering Prime’s ‘Grow the Business’ strategic program. • Supported Prime’s entry into the large employer group market by implementing member level value-based benefit design for custom benefit plans.• Created a system to accept eligibility from employer groups, allowing business growth with large national employers.• Delivered a standardized reporting system for large national employer groups.• Management of the $23M budget of a growing client services organization.• Supported account management and sales initiatives by leading subordinate staff managers to align the business goals into coordinated projects and programs.

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Led a team of physician, legal, black belt, technology, data modeling, and business architecture experts to develop a new business capability - electronic clinical data interchange for medical records. Delivered both new business operations and provider portal to exchange lab test results and continuity of care documents (HL7 ORU and CCD).• Developed and delivered new capability giving six UHG companies the ability to exchange clinical data.• Standardized and expanded use of patient disease risk analytics data, improving the consistency and effectiveness of care management for six UHG companies.• Delivered data quality improvement projects to improve health plan HEDIS scores.• Delivered a standard clinical data model for use by all UHG operating companies.• Successfully organized and led a team of over 120 direct and matrixed members.

Us

As a OptumHealth Certified Six Sigma Black Belt, successfully led business integration and site migrations initiatives using DMAIC, Kaizen/Lean and Solution Implementation methodologies. Partnered with IT, legal, product, communications and finance leadership to move high-level integration strategy into executable plans.• Led the technology integration and facility consolidation of PacifiCare Behavioral Health, a $1B acquisition, into OptumHealth Behavioral Solutions.• Deployed operational and technical capabilities to comply with the California Language Assistance Program.• Defined and deployed business process changes to dramatically reduce mailing costs for care authorizations.• Improved call center quality for high profile, key business customers by developing a customer relationship management system.• Consolidated operations and improved the business process for handling requests from out of network clinicians.• Developed strategies and led the effort to rebrand United Behavioral Health to OptumHealth Behavioral Solutions.

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Directed an organization that provided database services, ETL development, operations support and content acquisition activities for a one billion record behavioral health data warehouse in a Sybase IQ, Sybase Replication Server, SAS, Hyperion Brio technology environment including web based customer and clinical reporting system. • Architected a new data warehouse including staging and data quality management.• Development and implementation of a production job scheduling and paging system.• Designed the data warehouse’s indexing scheme.

Us

Defined the strategy and built the infrastructure that gave OptumHealth Behavioral Solutions the stable, world-class systems environment that supported its sustained business growth. Led an organization of 45 managers and staff providing help desk, telecom, LAN, procurement, database design, database administration and server management. • Delivered a state of the art performance management center proactively monitoring applications, servers and networks, dramatically reducing the duration of outages, and directly lowering call center staffing expense by $6M per year.• Standardized database and server environments, and deployed a multiple data center application reliability model.• Managed vendor relationships, reviewed proposals and negotiated contracts.• Managed a $14M budget consisting of SG&A, chargeback and enterprise capital projects.