I am currently working as Customer Service Representative for Ministry of Social Development. Additionally, I had the opportunity to work as an Acting Service Manager Client Service Support for 10 Months at the same ministry. As a highly motivated and result driven individual I excel in leadership, target setting, goals focus approach, resolving issues, customer relationship management, ensuring client satisfaction; identifying new opportunities; committed to delivering exceptional service and driving positive outcomes. I am passionate about keeping up to date with the latest technologies and always committed to achieving operational goals and standards. With a proven track record of consistently delivering results, I am committed to leading and supporting a team to provide top-notch client service. My passion for excellence and my ability to adapt and lead in a dynamic environment make me well-suited for providing outstanding support in a client service role.