Eric Johnson Email & Phone Number

Charlotte, Nc, Us

Charlotte, North Carolina Area

Returns Department Manager (3+ years) > PromotionWarehousing Supervisor (1.5 years) > PromotionProject Manager > PromotionShipping Department Supervisor > PromotionLed the successful expansion of warehousing operations from two to eleven locations worldwide, collaborating with operations managers at all facilities to ensure seamless logistics and timely delivery of products.• Collaborated with software development team to define and implement innovative software solutions, resulting in increased efficiency, productivity, and cost savings.• Analyzed and reviewed complex financial documents, including volume estimates, revenue projections, and quarterly/yearly operations and project plans, to identify areas for improvement and implement cost-saving measures.• Coordinated with vendors to procure a range of products and services, from racking and packaging to facility supplies and equipment, while maintaining strong relationships and negotiating favorable contract terms.• Directed operations for the largest warehouse of the company, managing people and processes for 1.5 years before being promoted to oversee operations across all warehouses.• Coordinated and monitored all shipping activities for the company's Charlotte locations during Peak 2022 (Sept - Jan), ensuring timely delivery and customer satisfaction.Key Achievements• Scaled operations from 2 warehouse to 11.• Helped with the software development during transition.• Managed 13 direct reports and 2 team leads.• Designed and managed picking function.

Charlotte, North Carolina Area

Conducted detailed analysis of work forecasts to determine optimalproductivity requirements for each shift, aligning with overall buildingobjectives and ensuring success in meeting business targets.• Provided comprehensive training, development, motivation, and• counseling to employees and managers, fostering a high-performing team and driving business success through exceptional leadership.• Collaborated with diverse managers and associates to ensure goals were achieved and customers received high-quality products on time, consistently exceeding expectations and enhancing business reputation.Key Achievements• Supervised 60 to 150+ associates on a daily basis, ensuring adherence to quality and safety standards while maximizing productivity and efficiency.• Designed an alternative way to get product into trailers that was more efficient, cost effective.

Oversaw all aspects of a successful small business, including Sales &Marketing, Design, Programming, Client Marketing, and overall BusinessManagement, driving business growth and profitability over a 14-yearspan.• Developed numerous websites, utilizing customized open-source software and custom-developed software to provide clients with tailored, high-quality digital solutions that met their unique needs and requirements.• Managed a team of 5 full-time, part-time employees, and freelancers, fostering a culture of collaboration and teamwork to drive business success and growth.• Handled all sales calls and meetings, as well as partner development and product development, collaborating with diverse stakeholders to drive business growth, enhance customer satisfaction, and maximize profitability.Key Achievements• Grew business at 20% YoY• Sold for a profit