Eric Karpinski Email & Phone Number

Mchenry, Il, Us

New York, Ny, Us

• Program Manager, VP  -Treasury Service Program Manager supporting the Onboarding Waterfall to Agile Transformation with a $10M annual budget - Partnered with the Business to develop a Demand Management Process - Built high-performance teams through talent acquisition, training and mentoring in line with the requirements of the organization• Scrum of Scrums, VP - Treasury Service Program Scrum of Scrums supporting the Onboarding Waterfall to Agile Transformation - Drove the global continuous improvement model supporting the ability to scale Agile - Drove the effort to identify and implement the Program KPIs supporting the ability to scale Agile (SAFE) - Partnered with the Business to determine delivery scope and schedule and reported weekly status to all level of management•Scrum Master - Certified Scrum Master leading all Product Development for Chase Onboarding - Piloted the first Agile Team which was used as the foundation to scale from 100% Waterfall delivery to 100% Agile (Agile, Scrum, Kanban, etc.)•Senior Project Manager - Implemented the integration platform upgrade from several proprietary languages and disparate architectures to a consolidated and standard open source Java platform. This increased the ability to use the same resources for all applications, simplified planning, increased productivity and removed impediments.

Hamilton, Bermuda, Bm

•Senior Business Systems Analyst – Short term consultant to deliver global paperless process which included Sales, implementation, Service and Claims  - Delivered a detailed roadmap to implement a global paperless process from prospect through sales and support - Delivered a short list of vendors that had the capability to implement the roadmap.

Birmingham, Alabama, Us

– Led the global imaging and workflow applications with 15 direct reports- Identified a $400k annual savings opportunity and presented to business where we met a one year ROI- Reengineered the demand management process increasing communication between the business and technology

London, Gb

– Led the global imaging and workflow applications with 15 direct report - Identified a $400k annual savings opportunity and presented to business where we met a one year ROI - Reengineered the demand management process increasing communication between the business and technology

- Lead the development and support of Image, Workflow, and Web Applications for the Life and Annuity lines of business.- Manager of 25 direct reports including Project Managers, Business Analysts, Architects, Developers and Database Administrators.- Program Manager for the migration of applications from Bank One to Chase following the acquisition of Bank One.- Managed a $5M initiative that delivered a 100% paperless new Business AdministrationSystem increasing efficiencies by 20%, the project was delivered on time and within budget.Reduced operational headcount by 5% through the selection and implementation of an Imaging andWorkflow application.Developed an 18 month roadmap to rebrand and stabilize the customer facing web applications.

Zurich, Zurich, Ch

- Managed the development and support of the eCommerce, Imaging and Workflow applications for Life and Annuity products.- Defined and deployed corporate web development methodology to establish core standards.- Reduced annual development run rate by $1M through managing and driving an offshore model.Direct report manager for eight Business Systems Analysts.- Increased General Agent submissions through the development of an XML ACORD compliant B2Bapplication.- Influenced the business to develop a single sign-on service that reduced call volume by 5%.

Chicago , Il , Us

Project Manager, Web Applications 1996-2000Lead Business Systems Analyst 1994-1996Senior Claims Representative, P&C All 1990-1994

Bachelors, Operations Management

Certified Scrum Master