• Program Manager, VP  -Treasury Service Program Manager supporting the Onboarding Waterfall to Agile Transformation with a $10M annual budget - Partnered with the Business to develop a Demand Management Process - Built high-performance teams through talent acquisition, training and mentoring in line with the requirements of the organization• Scrum of Scrums, VP - Treasury Service Program Scrum of Scrums supporting the Onboarding Waterfall to Agile Transformation - Drove the global continuous improvement model supporting the ability to scale Agile - Drove the effort to identify and implement the Program KPIs supporting the ability to scale Agile (SAFE) - Partnered with the Business to determine delivery scope and schedule and reported weekly status to all level of management•Scrum Master - Certified Scrum Master leading all Product Development for Chase Onboarding - Piloted the first Agile Team which was used as the foundation to scale from 100% Waterfall delivery to 100% Agile (Agile, Scrum, Kanban, etc.)•Senior Project Manager - Implemented the integration platform upgrade from several proprietary languages and disparate architectures to a consolidated and standard open source Java platform. This increased the ability to use the same resources for all applications, simplified planning, increased productivity and removed impediments.

•Senior Business Systems Analyst – Short term consultant to deliver global paperless process which included Sales, implementation, Service and Claims  - Delivered a detailed roadmap to implement a global paperless process from prospect through sales and support - Delivered a short list of vendors that had the capability to implement the roadmap.

– Led the global imaging and workflow applications with 15 direct reports- Identified a $400k annual savings opportunity and presented to business where we met a one year ROI- Reengineered the demand management process increasing communication between the business and technology

– Led the global imaging and workflow applications with 15 direct report - Identified a $400k annual savings opportunity and presented to business where we met a one year ROI - Reengineered the demand management process increasing communication between the business and technology

- Lead the development and support of Image, Workflow, and Web Applications for the Life and Annuity lines of business.- Manager of 25 direct reports including Project Managers, Business Analysts, Architects, Developers and Database Administrators.- Program Manager for the migration of applications from Bank One to Chase following the acquisition of Bank One.- Managed a $5M initiative that delivered a 100% paperless new Business AdministrationSystem increasing efficiencies by 20%, the project was delivered on time and within budget.Reduced operational headcount by 5% through the selection and implementation of an Imaging andWorkflow application.Developed an 18 month roadmap to rebrand and stabilize the customer facing web applications.

- Managed the development and support of the eCommerce, Imaging and Workflow applications for Life and Annuity products.- Defined and deployed corporate web development methodology to establish core standards.- Reduced annual development run rate by $1M through managing and driving an offshore model.Direct report manager for eight Business Systems Analysts.- Increased General Agent submissions through the development of an XML ACORD compliant B2Bapplication.- Influenced the business to develop a single sign-on service that reduced call volume by 5%.

Project Manager, Web Applications 1996-2000Lead Business Systems Analyst 1994-1996Senior Claims Representative, P&C All 1990-1994