Eric Koome Email & Phone Number

Nairobi, Kenya

As a current Senior manager of IT at MGA, I have played a vital role in driving the development and implementation of successful IT strategies, plans and operations. My key achievements include:Developing and executing IT strategies that align with business objectives, resulting in increased efficiency and cost savings.Successfully managing multiple IT projects from planning and execution to delivery, ensuring on-time, on-budget completion.Leading and mentoring a team of IT professionals, resulting in improved performance and increased employee satisfaction.Building and maintaining strong relationships with vendors, ensuring the timely delivery of products and services, and achieving cost-effective solutions.Managing and optimizing IT operations, resulting in increased uptime and availability of systems and applications.Implementing and maintaining robust IT security measures to protect the organization's data and assets.Managing the IT budget and resources effectively, resulting in cost savings and improved ROI.Providing timely and efficient IT support to internal and external partners and ensuring IT governance compliance and best practices are followed.Leading IT transformation projects, resulting in improved technology infrastructure and streamlined processes.Managing IT risks and implementing mitigation strategies, as well as developing and monitoring IT performance metrics to measure and improve the effectiveness of IT operations.Communicating effectively with stakeholders and ensuring they are informed of IT developments and projects.Conducting IT research and development to identify new technologies and solutions that can improve the organization's performance.Ensuring compliance with relevant regulations and standards.In summary, I have played a vital role in the success of the organization by managing the IT department and ensuring all processes run smoothly.

Nairobi, Kenya

As a Project Manager, I was responsible for leading and managing the planning and execution of IT projects. My key responsibilities included:Project Planning: I developed and maintained project plans, timelines, and budgets, ensuring they were aligned with the overall IT strategy.Project Execution: I led and managed the execution of IT projects, ensuring they were delivered on time and within budget.Resource Management: I identified, acquired and managed project resources, including personnel, equipment, and materials.Risk Management: I identified and mitigated project risks, and developed risk management plans.Communication: I communicated project status, issues, and progress to project stakeholders, including management, team members, and external partners.Stakeholder Management: I identified and managed project stakeholders, and ensured their needs were met throughout the project.Project Scope Management: I defined and managed project scope, and ensured it was aligned with the project objectives.Project Change Management: I identified, evaluated and managed project changes, and ensured they were aligned with project objectives.Project Quality Management: I developed and maintained project quality standards, and ensured they were met throughout the project.Project Integration Management: I coordinated and integrated project activities with other ongoing projects and internal business operations.Project Status Reporting: I prepared and submitted project status reports to stakeholders, including management, team members, and external partners.Project Closeout: I coordinated project closeout activities, including final reporting, deliverable handover, and archiving project documentation.Vendor Management: I managed relationships with third-party vendors and suppliers, ensuring they delivered the agreed service levels.Project Budget Management: I developed and managed the project budget and identified areas for cost savings.

Nairobi County, Kenya

As a Group Head of IT, I was responsible for leading the development and implementation of IT strategy, plans, and policies that supported the overall business objectives of the group. My key responsibilities included:IT Strategy Development: I developed and implemented IT strategy, plans, and policies to support the overall business objectives of the group.IT Governance: I ensured compliance with relevant laws, regulations, and standards and implemented IT Governance policies across the group.IT Operations Management: I oversaw the day-to-day IT operations and ensured they were running smoothly and efficiently across the group.IT Project Management: I led and managed the development, implementation, and maintenance of IT projects across the group, ensuring they were delivered on time and within budget.IT Budgeting and Financial Management: I developed and managed the IT budget for the group and identified areas for cost savings.IT Security: I ensured the group's IT infrastructure and data were protected from cyber threats and complied with relevant security regulations.IT Transformation: I led digitalization and IT transformation initiatives to drive business growth and improve efficiency across the group.IT Communication: I communicated IT plans, policies, and procedures to internal stakeholders and management across the group.IT Research and Development: I researched and evaluated new technologies and trends to identify opportunities for innovation and improvement across the group.IT Compliance: I ensured compliance with relevant laws, regulations, and standards, and maintained IT certifications across the group.IT Staff Management: I led, mentored, and managed the IT teams across the group, ensuring their performance was aligned with the overall IT strategy.IT cross-functional Collaboration: I collaborated with other departments and business units to ensure alignment of IT strategy with overall business objectives.

Nairobi County, Kenya

As an ERP Implementation Specialist, I led and managed the implementation of ERP systems, including planning, configuring, testing and training. I analyzed and documented business processes and mapped them to the ERP system to ensure optimal functionality. I configured the ERP system to meet the specific needs of clients, including customizing modules, forms and reports. I planned and executed data migration from legacy systems to the new ERP system, ensuring data integrity and accuracy. I conducted unit and system testing to ensure the ERP system was functioning as expected and met the client's requirements. I also developed and delivered training for end-users and provided technical support during and after the implementation. I managed the project timeline and budget, communicated with stakeholders and coordinated with third-party vendors and suppliers. Additionally, I prepared technical documentation, provided post-implementation support, and offered IT consulting services to clients on the best-suited ERP systems for their specific business needs. I also planned and executed ERP upgrades and integrated the ERP system with other systems and software used by the client.

Nairobi County, Kenya

As a Data Analyst specializing in logistics and warehousing, I collected, processed, and analyzed large sets of data to identify patterns, trends, and opportunities for improvement. I prepared and delivered regular and ad-hoc reports on logistics and warehousing performance, including inventory levels, shipping and receiving activity, and transportation costs. I tracked and monitored key performance indicators (KPIs) for logistics and warehousing operations, including inventory turnover, on-time delivery, and transportation costs. I analyzed logistics and warehousing costs to identify areas for cost savings, and analyzed inventory levels and movements to optimize inventory management, and minimize stockouts and excess inventory. I also analyzed transportation data to identify opportunities for cost savings and improve transportation efficiency. I developed and implemented strategies to optimize logistics and warehousing performance, including inventory management, transportation, and distribution. I collaborated with cross-functional teams, including logistics, warehousing, supply chain, and finance, to identify and resolve logistics and warehousing issues. I used data visualization techniques to present data in a clear and concise format for easy understanding. I identified and recommended process improvements for logistics and warehousing operations, including automation, streamlining, and standardization. I used statistical analysis techniques to identify trends, patterns, and outliers in logistics and warehousing data. I ensured data accuracy, completeness, and timeliness through data validation and quality control and compliance with data governance policies and regulations. I am proficient in using data analysis software and tools, such as Excel, R, and SQL and I stay up to date with industry trends and best practices in logistics and warehousing data analysis.

Nairobi County, Kenya

As an Application Developer, I developed and maintained software applications using Visual Basic programming language for a life insurance company project. I participated in the design and architecture of the software systems, ensuring they met the requirements of the project and aligned with industry best practices. I reviewed code written by other programmers to ensure it met the project's standards and requirements. I identified and troubleshoot bugs and issues in the software, and implemented solutions to resolve them. I designed and managed databases to store and retrieve data for the software systems, ensuring data integrity and security. I tested software applications to ensure they were functioning correctly and met the project's requirements. I prepared technical documentation, such as user manuals, system design documents, and test plans, for the software systems. I collaborated with project managers and other team members to plan and execute project tasks, and ensured they were delivered on time and within budget. I provided technical support to end-users, including troubleshooting and resolving software issues. I analyzed and documented software requirements to ensure they were aligned with the project's objectives and user needs. I integrated software systems with other systems and software used by the company. I optimized software performance by identifying and addressing bottlenecks and inefficiencies. I stayed up-to-date with industry trends and best practices in Visual Basic programming and applied them to the project. I ensured compliance with relevant laws, regulations, and standards in software development and communicated project progress and timelines to stakeholders, including management, team members, and external partners.

Nairobi County, Kenya

As a System Administrator, I assisted in the administration and maintenance of IT systems, including servers, workstations, and network devices. I provided technical support to users, troubleshoot and resolved technical issues, and ensured the timely resolution of problems. I assisted in the installation and maintenance of software applications, including operating systems, productivity software, and specialized software. I also assisted in the maintenance of hardware, including servers, workstations, printers, and network devices. I assisted in the backup and recovery of data, including creating and maintaining backup procedures and testing recovery procedures. I assisted in the configuration and maintenance of network devices, including routers, switches, and wireless access points. I assisted in the implementation and maintenance of security measures, including firewalls, antivirus software, and intrusion detection systems. I assisted in documenting IT systems and procedures, including system diagrams, procedures, and inventory lists. I assisted in ensuring compliance with relevant IT policies, standards and regulations. I researched new technologies and software that could improve the operations of the IT department. I assisted in the implementation of IT projects, including testing and deployment. I assisted in the management of IT inventory, including hardware, software, and licenses. I assisted in training other staff members on the use of IT systems and software. I assisted in communicating IT plans, policies, and procedures to internal stakeholders and management. I collaborated with other departments and business units to ensure the alignment of IT strategy with overall business objectives.

Complete Python Masterclass

Upon completion of the Udemy course "Complete Python Masterclass," I gained a solid understanding of the Python programming language.

Php For Beginners - Become A Php Master - Cms Project

Upon completion of the Udemy course "PHP for Beginners - Become a PHP Master - CMS Project," I gained a strong understanding of the PHP.

Python And Django Full Stack Web Developer

Upon completion of the Udemy course "Python and Django Full Stack Web Developer," I gained a comprehensive understanding of the Python.

Bachelor Of Computer Science & Information Technology, Information Technology, Credit

I completed my Bachelor of Computer Science & Information Technology Degree from The East African University and gained a solid foundation.

A+, N+, Mcse And Oracle Dba 9I, Distinction

I gained a comprehensive understanding of IT support and administration through my certifications in A+, N+, MCSE, and Oracle DBA 9i.

Diploma In Information Systems, Distinction

Upon completion of my Diploma in Information Systems from Kenya School of Professional Studies, I gained a strong understanding of various.

Certificate From The Information Technology Standards Association., Distinction

Completed computer packages & business studies courses and obtained IT certification, gaining solid knowledge in computer science, IT.