At Samsung Electronics America, my focus as a Strategy & Operations Planner revolved around optimizing operations and spearheading strategic market expansions. My approach combined meticulous planning with hands-on execution, a skill set honed over recent years in the tech industry. With Toast Holdings, I masterminded new market launches, ensuring each step—from playbook creation to on-the-ground training—was executed flawlessly.Adept in developing SOPs and managing product forecasts, my expertise lies in translating complex market trends into actionable strategies. My operational acumen is complemented by a talent for human capital management, having streamlined production facilities for peak efficiency. Our team's collaborative efforts led to record-setting production and delivery milestones, underscoring a commitment to operational excellence and strategic growth.