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Eric L. Email & Phone Number
Corporate Vice President
at
New York Life Insurance Company
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Corporate Vice President
Location
Pittsburgh, Pennsylvania, United States
Company size
Who is Eric L.? Overview
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Quick answer
Eric L. is listed as Corporate Vice President at New York Life Insurance Company, a with 31117 employees, based in Pittsburgh, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Eric L..
Eric L. previously worked as Director, Disability Claims at New York Life Insurance Company and Director, Network Risk Management at Cigna. Eric L. holds Master Of Business Administration (Mba), Human Resources from Duquesne University.
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New York Life Insurance Company
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Profile bio
About Eric L.
Oversight and management of the Cigna Group Insurance linked waiver of premium operation. Responsible for managing 5 teams with total direct reports of 70 people. This includes management personnel, technical staff, and claims operations for the entire product line at Cigna Group Insurance. My product's book of business included 4,000 plus national, middle, and small market accounts with a total premium of over $ 80 million dollars. Provided operational metrics support and finanacial analysis for all 4 network long term disability offices. This included developing consistent processes across the company to handle the claims processes and compliance. The implementation of best practices across the products are a key factor to hep increase customer centricity and client satisfaction. Analyze network operational data to ensure that the product lines in linked waiver and long term disability are meeting key operational metrics for the clients and customers. Identify development opportunities within the product lines and initiate activities to improve on a product and network level.Execute on established compliance plan for the team consistent with the division’s Compliance standards.Develop best in class best practices and ensure a consistent high performance work culture exists throughout the network.Utilize and analyze key metrics reports to ensure consistent product performance and identify areas of opportunity.Responsible for ensuring operational goals and metrics are consistently met and exceeded. Ensure contingency plans in place to achieve results when challenges arise (staffing shortages, new business, system implementation, etc.)Ensure compliance with business resumption plan (BCP).Identify customer needs, improvement opportunities and implement action plans to provide consistent level of service to our employer customers and their employees.Participate in customer service visits, conference calls and finalist presentations.
Current workplace
Eric L.'s current company
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New York Life Insurance Company
8 roles
Eric L. work experience
A career timeline built from the work history available for this profile.
Corporate Vice President
Director, Disability Claims
Responsible for cost control and disability offset vendor management for the entire long term disability business. This includes the social security assistance programs. Responsible for the overpayment recovery team for the Cigna Group Insurance disability operation. Oversight of the end to end settlement processes and teams for the entire long term disability block of business. Develop models for operational data analysis and insights for the long term disability operation.
Jan 2021 - Oct 2021
Director, Network Risk Management
Responsible for cost control and disability offset vendor management for the entire long term disability business at Cigna Group Insurance. This includes the social security assistance programs at Cigna. Responsible for the overpayment recovery team for the Cigna Group Insurance disability operation. Oversight of the end to end settlement processes and teams for the entire long term disability block of business at Cigna Group Insurance. Develop models for operational data analysis and insights for the long term disability operation at Cigna. Responsible for overall claims expense budget for Cigna's long term disability operation.
Sep 2018 - Dec 2020
Director, Ltd Operations And Linked Waiver Of Premium Claims
Responsible for the operations management of the Cigna Group Insurance linked waiver of premium network operation. Responsible for managing 5 teams across the country with total direct reports of 65+ people. Expense management and budgeting for the entire operation. Book of business included 6,500 national, middle, and small market accountsProvided analytical analysis and operational support for the entire Cigna Group Insurance long term disability and linked waiver of premium operations across the country. Developed proprietary risk analysis and operational outcome models for the operations. This includes 5 sites and 33 teams with 500 employees around the country. Total LTD and LWOP premiums are $ 1.8 billion plus. Analysis of multiple risk factors and process improvement opportunities to ensure that the LTD and linked waiver operations perform on a consistent basis. Enable teams to service our customers and clients consistently across the enterprise. Hiring and development of the management teams for the operation. Developed proprietary risk models and analysis tools for the Cigna Group Insurance Long Term Disability operation and the Linked Waiver of Premium operation.
Mar 2014 - Sep 2018
Director, Disability Management Solutions
Management of the Group Insurance long term disability operations at the Pittsburgh operation. Responsible for the final phase of training and onboarding of all new long term disability claim managers in Pittsburgh. Successfully onboarded over 100 employees during my tenure. Responsible for managing 5 teams with total direct reports of 80 plus people. Book of business included 2,500 national, middle, and small market accounts with a total premium of over several hundred million dollars. Provided oversight and operational metrics support for the Pittsburgh LTD office. This encompassed the entire LTD operation and included 11 teams.
Dec 2010 - Mar 2014
Team Leader, Long Term Disability
Jan 2004 - Jan 2010
Senior Claim Manager, Long Term Disability
Sep 1996 - Jan 2004
Team & coworkers
Colleagues at New York Life Insurance Company
Other employees you can reach at newyorklife.com. View company contacts for 31117 employees →
LB
Lucy Battle
Colleague at New York Life Insurance CompanyTucson, Arizona, United States
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MC
Marc Cherubin, Fsa
Colleague at New York Life Insurance CompanyNew York City Metropolitan Area, United States
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KS
Kristen Stewart
Colleague at New York Life Insurance CompanyNorfolk, Massachusetts, United States
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KA
Keisha Amey-Hambric
Colleague at New York Life Insurance CompanyStaten Island, New York, United States
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KM
Karen Mcdonald
Colleague at New York Life Insurance CompanyCharlotte, North Carolina, United States
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TS
Trisha Sontag Hernandez
Colleague at New York Life Insurance CompanyGarland, Texas, United States
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DP
David Perry
Colleague at New York Life Insurance CompanyFort Gibson, Oklahoma, United States
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AP
Andrea Phillis
Colleague at New York Life Insurance CompanySan Francisco Bay Area, United States
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LF
Lauryn Fournier
Colleague at New York Life Insurance CompanyGlendale, California, United States
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AD
Andrea Drinkwalter
Colleague at New York Life Insurance CompanyBillings, Montana, United States
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Lucy Battle
Colleague at New York Life Insurance CompanyTucson, Arizona, United States
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MC
Marc Cherubin, Fsa
Colleague at New York Life Insurance CompanyNew York City Metropolitan Area, United States
View →
KS
Kristen Stewart
Colleague at New York Life Insurance CompanyNorfolk, Massachusetts, United States
View →
KA
Keisha Amey-Hambric
Colleague at New York Life Insurance CompanyStaten Island, New York, United States
View →
KM
Karen Mcdonald
Colleague at New York Life Insurance CompanyCharlotte, North Carolina, United States
View →
TS
Trisha Sontag Hernandez
Colleague at New York Life Insurance CompanyGarland, Texas, United States
View →
DP
David Perry
Colleague at New York Life Insurance CompanyFort Gibson, Oklahoma, United States
View →
AP
Andrea Phillis
Colleague at New York Life Insurance CompanySan Francisco Bay Area, United States
View →
LF
Lauryn Fournier
Colleague at New York Life Insurance CompanyGlendale, California, United States
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AD
Andrea Drinkwalter
Colleague at New York Life Insurance CompanyBillings, Montana, United States
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4 education records
Eric L. education
Master Of Business Administration (Mba), Human Resources
Bachelor Of Science (B.S.), Health Care Adminstration
Six Sigma Green Belt
Six Sigma Green Belt Certification
Fellow, Life Management Institute (Flmi)
Fellow, Life Management Institute (Flmi)
FAQ
Frequently asked questions about Eric L.
Quick answers generated from the profile data available on this page.
What company does Eric L. work for?
Eric L. works for New York Life Insurance Company.
What is Eric L.'s role at New York Life Insurance Company?
Eric L. is listed as Corporate Vice President at New York Life Insurance Company.
Where is Eric L. based?
Eric L. is based in Pittsburgh, Pennsylvania, United States while working with New York Life Insurance Company.
What companies has Eric L. worked for?
Eric L. has worked for New York Life Insurance Company, Cigna, and Cigna Group Insurance.
Who are Eric L.'s colleagues at New York Life Insurance Company?
Eric L.'s colleagues at New York Life Insurance Company include Lucy Battle, Marc Cherubin, Fsa, Kristen Stewart, Keisha Amey-Hambric, and Karen Mcdonald.
How can I contact Eric L.?
You can use AeroLeads to view verified contact signals for Eric L. at New York Life Insurance Company, including work email, phone, and LinkedIn data when available.
What schools did Eric L. attend?
Eric L. holds Master Of Business Administration (Mba), Human Resources from Duquesne University.
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