Eric L. Brown Email and Phone Number
Top-producing business to business Corporate Trainer /Sales Manager/Executive with award-winning excellence exceeding sales quotas, producing top agents focused on bringing in new business, sales cycle, metrics (tracking my success and numbers), achieving quarterly, bi-annual quotas, awards, recognition, networking, etc. Established and maintained strong partnerships with C-Level executive clients. Effective closer, communicator and negotiator with talent for handling problem accounts and promoting new business. Possess expertise in managing sales staff and consultative selling for inside sales, key account management, direct sales and marketing, product training and placement, and associated functions.
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Customer Service Representative IiMotionTexas, United States -
Inside Sales SpecialistFairway Lawn Services Inc Jan 2024 - PresentPlano, Texas, United StatesSale and consult on any type of lawn care care services for residential properties across the southern region of the United States. Average about 150 outbound dials daily resulting in anywhere from $2800 to $8500 in daily revenue, resulting in monthly average revenue generated between to $50,00 0 to $75,000. Perfect attendance 9 out out of the current 10 of service.85% customer retention rate. 93% close percentage -
Facilities Solutions ManagerCity Wide Facility Solutions Aug 2021 - Dec 2023DfwResponsible for the management and building maintenance solutions for over 120 business across the DFW area. Providing and monitoring janitorial services for each location assigned to my territory as well purchasing supplies and building maintenance repairs and services to each facility in my assigned territory.Responsible for selling over $40,000 a month in additional services to my assigned accounts , as well as over $6,000 a month in supplies . Sets up and facilitates all meeting in all independent contractors and the clients before assigning the contractors to the accounts . Attends all management meetings weekly with emphasis on reporting weekly updates on KPIs progress and giving input on what has been successful in accomplishing KPI`s.Sold over $352.000 worth of non janitorial business maintenance services to my accounts in my 1st full year as a facilities solutions manager.Awarded Facilities Solutions Manager of the Year in Highest Sales 2022.Awarded Facilities Solutions Manager of QI for Highest Account Retention-100% -
Corporate Sales Account Manager/ TrainerChellecom Llc Jul 2020 - Jun 2021Dallas, Texas, United StatesResponsible for the recruitment and extensive training/development of new employees in the merchant service industry. Taught the processes of how to understand what a merchant statement is saying and how to present it in a manner that it makes sense to end with the result of a sale .Held team-oriented training with an emphasis on customers trust , sales results and quotas.*Excelled my first month on the floor aquiring 32 new policies which resulted in $25,000 worth of contracts written.*My ramp up of 30 new accounts required in my second month was achieved in 2 weeks resulting in $27,000 in contracts written placing me at 110% goal achieved.*Effectively organized and manage my schedule of 8:00 am to 6:00 pm to meet deadlines.*Achieved praise for interpersonal and presentation skills while speaking with homeowners.* Review resumes /applications and performed initial interviews for all call-center positions.* Trained all new hires on the industry of merchant services, products offered , customer relations and closing techniques.* Provided HR support for all new sales and lead generation employees.* Maintained training materials and training area to ensure safety and prevent the spread of Covid -19.* Ability to work alone unsupervised to teach all facets of the sales process, customer service , retention and the technique in one-call closes. * Coached, encourage and monitored the whole call center to ensure a positive team enviroment in between weekly training sessions.* Delveloped sales personal / lead generators into agents that met their weekly goals each week their second week on the floor.
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Small Business OwnerB&B Appliance Repair Llc Jun 2018 - Jul 2020DfwBusiness Owner DFW, TXB & B Appliance Repair 06/2018-01-2020Diagnosed and repaired home appliances through contracts with home appliance warranty companies. Employed 1 to 7 technicians to perform the work as the jobs where dispatched to the company from the warranty companies. Sold my half of the business to resume my career in account management and sales. (Sold the business to resume my professional career)Key Achievements:• Called and negotiated all my contracts with warranty companies across the nations.• Recruited , Trained and developed staff for the hired positions of field technitions. -
Business Development Manager4Refuel Mar 2017 - Oct 2018TexasTasked with generating new leads buy cold- calling on new business with-in my specific wheel well to generate revenue by identifying and qualifying the proper customer for day-time business. Prepared reports, proposals and presentations. Workedand developed the field sales team in performing various sales activities as assigned by the VP of Sales Manager. Primary responsibilities included prospecting, discovery of needs, appointment setting, consultative information gathering, proposal presentations and completion of the sales process. (Resigned due to family illness)Key Achievements:• Garnered an account with C & S Foods of Houston, Texas with over 90 trucks using in excess of over 27,000 gallons of fuel a week within my first 2 months on the job. • Handled all aspects of the sales related to project management, customer service, technical support, system analytics and development.• Landed a bid for a major rental equipment company (Holt- Cat) for all their Houston / San Antonio locations. • Averages around 50 outbound calls a day with a matrix of 25 required generating an average of 1 to 2 qualified leads a day. Resulting in 2 to 3 sales per week. • Brought in over $23,000 a month in revenue off one account my 3rd month in the business.• Total revenue generated well over 1 million per month for 9 consecutive months. -
Business Consulting ManagerBbbv Compass/First Data Feb 2013 - Jan 2017Dallas, TxProvided merchants the ability to processes electronic payments through BBVA Compass Bank. Educated the merchant community to adopt new industry standards in the way of EMV capable POS machines and the latest in payment processing technology and alternative payment processing solutions (wireless, smart phone, etc.) As the leader of a geographic territory I'd motivate, coach and train branch sales staff to provide merchant solutions. As a Merchant Sales Business Adviser I'd take ownership of a merchant portfolio ensuring excellent customer service throughout the sales process and help the merchant community with all of their financial needs by providing the appropriate referrals to branch personnel.(Resign due to salary decrease of $25,000 annually) Key Achievements:• Cold - Called and identified targeted accounts and Fortune 1000 Companies in territories to identify business objectives, Spoke with key VP and C-level contacts• Opened several key accounts with owners of multiple businesses.• Recognized as the top Sales performer by exceeding sales quotas Jan 2015 to May 2015• Bought in over 2 million in revenue in accounts the first 2 quarters of the year. • Consistently made over 120+ outbound calls to prospects and customers in order to identify new business opportunities and set appointments for myself and outside sales staff.• Strategically research, identified and target accounts of Fortune 1000 Companies in territories to identify business objectives with key VP and C-level contacts• Opened several key accounts with owners of multiple businesses with an average of 21 new sales a month. Generating over $200,000 a month in revenue.• Responsible for improving performance, customer service, ROI of all customers’ future customers.• Awarded bonuses every month except for 2 months during employment totaling over $18K a year– well above the usual $7K to $10K.
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National Sales Manager/ExecutiveTranstech Merchants Group Apr 2007 - Nov 2012Carollton, TxInside Sales Account Executive 01/2007-11/2012Tasked with account management, sales support, product training, and product placement within United States. Managed direct sales and sales employees, customer service, and brand awareness to promote new business with B2B small to medium size business owners. Trained sales staff on sales calls to acquaint the client with company/industry practices and procedures. Conducted on-site seminars for distributor representatives and customer service personnel, describing product lines and highlights. Attended training seminars, industry-related conferences, and meetings. Organized and executed product blitzes in target markets. Managed monthly sales and contact reports. Handled merchants accounts for set-up and well as any customers services issues. (Company went out of business)Key Achievements:• Recognized as the top Sales performer by exceeding sales quotas 9 out of 12 months in 2011.• Perform outbound telemarketing and data cleansing initiatives such as calling to qualify prospects for various opportunities, nurture cold/warm leads• Awarded bonuses every month except for 4 months during employment totaling over $25K a year– well above the usual $5K to $7K.• Consistently achieved quota each month by leading a group of 12 to 25 sales reps to generate 55 to 110 new accounts a month resulting in well over $300,000in revenue for the company.
Eric L. Brown Skills
Eric L. Brown Education Details
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3.27 Gpa
Frequently Asked Questions about Eric L. Brown
What company does Eric L. Brown work for?
Eric L. Brown works for Motion
What is Eric L. Brown's role at the current company?
Eric L. Brown's current role is Customer Service Representative II.
What schools did Eric L. Brown attend?
Eric L. Brown attended University Of Phoenix.
What skills is Eric L. Brown known for?
Eric L. Brown has skills like Marketing Research, Customer Insight, Microsoft Office, Data Analysis, Quantitative Research, Research, Qualitative Research, Microsoft Excel, Social Media, Marketing Strategy, Customer Service, Sales.
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5yahoo.com, houstonmethodist.org, uth.edu, uth.edu, uth.tmc.edu
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Eric L. Brown
Reston, Va1us.army.mil -
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