Eric Laber Email & Phone Number

Raleigh-Durham-Chapel Hill Area

Raleigh-Durham-Chapel Hill Area

Organize and plan team and cross functional team meetings, discuss project logistics, assign duties, set goals, address concerns and troubleshoot problems. Responsible for guiding our documentation and training team members to completing all tasks by close beta. Work with cross functional teams to level load work load and prioritize activities.

Raleigh-Durham-Chapel Hill Area

Manage / Develop both internal and external (customer-facing) documentation websites.Collaborate with Optimization Engineers, Product Managers, and Field Service Engineers to continuously update and build documentation, as well as redevelop internal documentation processes as needed.

Raleigh-Durham, North Carolina Area

Provide Tier IV technical support in a Technical Assistance Center environment. Consult with Field Service Engineers and other support staff; applies technical knowledge to diagnose and resolve problems; refer to technical manuals and schematics; following-up with local service personnel to ensure problem resolution and customer satisfaction. Maintain.

7281 North Carolina 42 Raleigh, NC 27603

Dairy / Frozen Food Clerk – Ensured that departmental operations and standards were efficiently upheld by following through on all directives with a positive, customer focused attitude.

Fayetteville, North Carolina Area

Electrical Apprentice – Experienced with installing, troubleshooting and repairing computer wired networks, fire/security alarm systems and electrical systems.