Eric Lamb Email & Phone Number

United States

South East, Georgia

Reports directly to AVP of Business Development. Serves as the face of the company in the southeast market. Effectively promotes home hospice services to local healthcare communities and develops key business relationships. Provides education and fosters rapport with healthcare providers and administrators. Makes cold calls and conducts in-person virtual presentations to potential referral sources. Creates strategic marketing plans that help meet and exceed strategic goals and initiatives. Partners with clinical and operational teams to promote services and solidify the highest quality patient care

South East, Georgia

Promoted General Motors' diverse product portfolio to State and Local Agencies operating government fleet in Greater Atlanta and South East market. Supervised a diverse team of five (5) junior sales staff and improved their performance through regular training and coaching exercises.

Alpharetta Ga

Currently manage a $4 million dollar 3 state sales territory (Maryland, Delaware and West Virginia) with a strong concentration working with Healthcare and Public Safety accounts. Actively providing business solutions that will reduce customer's Total Operation Cost including: Inventory Management Solutions, E-commerce Portals, technology enhancements, process improvements, product consolidation, and increased productivity solutions. Consistent implementation of sustainability programs designed to streamline cost, increase productivity, and standardize initiatives where needed. Proper positioning of safety training, safety assessments and cost savings communicated through quarterly business reviews via webinar.•Partnered with our internal resources to increase market share on Lighting and Rubbermaid Products which successfully captured $250k in GE Lighting and $100k Rubbermaid materials over prior year. •Exceeded a $4 million dollar yearly sales budget by closing $4.3 million dollars in sales.•Performed business analysis for Maryland Stadium Authority resulting in a $300K annual savings in water conservation. This was accomplished by leveraging one of our key vendors (Sloan) to provide water-less urinals throughout their arenas.•Collaborated with Maryland Department of Juvenile Justice to develop a management plan to secure premises and keep operations functioning during an electrical switchboard replacement. Project resulted in $350K in revenue.

Peachtree Corners, Georgia, United States

Managed 60 customer service representatives for inbound customer service call center.Managed daily call center operations. Developed and implemented staff training and mentoringprograms. Implemented customer quality procedures. Monitored staff calls for qualityassurance purposes. Provided initial training for each new call center project. Analyzed callcenter data and developed strategies accordingly. Developed productivity metrics.

Atlanta Ga

Managed accounts for high-speed internet, website and software tools. Communicated salespromotions to customers. Prioritized daily workflows including all inbound calls quotes andsales-related inquiries. Set up new accounts, established customer credit and set up paymentmethods. Conducted B2B telephone sales. Managed and recorded all leads frominbound/outbound telephone marketing. Contacted new and existing customers to discuss howtheir needs could be met with specific products and services.

Alpharetta, Georgia, United States

Successfully managed an Outbound Sales Team consisting of 21 Sales Professionals.Responsibilities included hiring, training, monitoring, coaching and development within the MCIMass Markets business model, managing sales processes, comp plans and pipelines. Otherresponsibilities included recruiting new talent and management development for thetelecommunications cellular division in an effort to increase market share and diversification oftheir customer base.

Alpharetta, Georgia, United States

Inside Sales Rep responsible for outbound sales calls, local and long distance product marketing, meeting and exceeding projected sales goals.