Customer Service Specialist
Current- fill in for Customer Service Representatives when out. Includes accepting new freight tenders and customer support.
- Obtained daily pickup and delivery appointments with customers, shippers and receivers
- Registered customer orders with accurate, timely information
- Collected and documented accurate information and communicated to carriers/drivers and team members
- Assisted with required operational and administrative load management
- Provided backup to fellow team… Show more - fill in for Customer Service Representatives when out. Includes accepting new freight tenders and customer support.