Plans and implements marketing campaigns, promotional events, sales development activities, and referral programs. Advises clients on various products and applies an expert consultative sales approach with customers; known as a trusted advisor. Performs cost-benefit and needs analysis of potential and existing customers. Serves as the liaison between customers, store personnel, and departments. Determines the best possible solutions and provides customers with necessary product information. • Delegates and schedules the work for all projects, delivering projects on-time. Consistently praised and recognized by management as a rock star for the excellent track record of sales.• Spearheads sales opportunities to closure through providing demos, creating responses to request for information, and active participation in trade shows. Manages cash transactions of $50,000 during trade shows.• Utilizes strong presentation and consulting skills to maintain customer relationships. Consistently networks and identifies potential business opportunities.Business Development, Sales, & Account Management • Program / Project Management • Quality Assurance and Performance Improvement • Sales Presentations/ Trade Shows • Trend Analysis, Sales Forecasting, and Reporting • Revenue & Profit Growth • Social Media Marketing • Strategic Planning and Execution • Regulatory Compliance, Risk Assessment & Mitigation • Critical Thinking and Complex Problem Solving • Scheduling & Material Requirement Planning (MRP) • Team Development and Training

Managed 20 direct reports; provided an ongoing performance analysis, planning, and reporting. Monitored performance and collaborated with vendors internal teams to improve KPIs (Key Performance Indicators). Performed detailed analysis of operational and sales performance to identify gaps and implement best solutions. Oversaw customer experience, service quality, compliance, financial management, and continuous improvement efforts.• Grew the company’s profits by 15 % within the span of 9 months.• Prepared and delivered high-quality proposals and presentations to demonstrate progress and project scope. Built process management tools for effective time management of staff by optimizing daily schedule and prioritizing work. Administered time and work allocation for each job resulted in greater efficiency and productivity.Business Development, Sales, & Account Management • Program / Project Management • Quality Assurance and Performance Improvement • Sales Presentations/ Trade Shows • Trend Analysis, Sales Forecasting, and Reporting • Revenue & Profit Growth • Social Media Marketing • Strategic Planning and Execution • Regulatory Compliance, Risk Assessment & Mitigation • Critical Thinking and Complex Problem Solving • Scheduling & Material Requirement Planning (MRP) • Team Development and Training

Managed, monitored, and inspected REO properties by providing timely repairs, preservation, continuous maintenance, and security up till property is in the market. Partnered with Sentinel Field Services to analyze property values and determined the appropriate marketing price. Negotiated contracts, sale price, terms and agreements and closing dates for each REO property.Negotiation • Maintenance • Sales • Marketing • Leadership • Property Management • Inspection • Quality Assurance

Promoted Family Heritage Insurance products and services by utilizing upselling and innovative sales strategies. Collaborates with external partners and the local community for referrals. Serves as a liaison between the agency and community to promote insurance products and services. • Surpassed customer base goals through cross-selling products and services to existing clients. Performed effective life cycle planning and identified new business opportunities.