Eric Lembach Email & Phone Number

Ann Arbor, Mi, Us

Ann Arbor, Michigan

• Responsible for building member relationships by providing exceptional service, exceeding expectation, and anticipating needs• Looks for opportunities to upsell products and services to members when appropriate• Assists with all account related activity and proactively resolves concerns while evaluating risk• Serves as a credit union spokesperson, representative, or events coordinator in the University community on and off campus

Detroit, Michigan

- Responsible for general and administrative activites for multiple supervisors- Customer/client sales and service via telephone, e-mail, and walk-in- Assist Ticket Office Director with many phases of ticket activity including allocating seats and printing tickets using AXS/Veritix ticketing system- Facilitate incoming phone communication, and direct calls accordingly- Assist with ADA sales and game day relocation- Financial management duties include verification of credit card charges, customer billing, and transaction authentication

Ann Arbor, Michigan

- Assist ticket office personnel with ticket sales and will call services for men's and women's basketball using Paciolan ticketing software- Respond professionally to ticket inquiries from students, season ticket holders, and the general public- Serve as stadium usher and guest services assistant for home football games- Enforce facility policies and regulations at athletic events

Rochester, Michigan

- Demonstrated excellent communication and organization skills to support the day-to-day operations of the compliance office- Worked with the university’s student information systems to update records and gather data- Project-oriented position with exposure to NCAA and Horizon League compliance rules and regulations- Performed other related departmental duties as assigned

Clio, Michigan

- Assisted with managing the day-to-day business operations inside the clubhouse of a public golf course- Sold and maintained course membership information- Processed payments and financial transactions- Scheduled and reserved clubhouse banquet area for private outings and events- Assisted with new employee training- Opened and closed facility as scheduled

Master’S Degree, Athletic Administration

Activities and Societies: EMU Sport Management Club

Bachelor'S Degree, Communications

Activities and Societies: Student Communications Association; Kappa Sigma Fraternity; UM Alumni Association; UM-F Alumni Society Minor.