Eric Little Email and Phone Number

• Assessed office productivity and made team adjustments as needed• Directed all office staff in the processing and submission of payroll• Facilitated interviews, hiring, and training of new office members• Implemented and maintained company protocols to ensure smooth daily activities• Developed training for staff, including onboarding, and procedures• Completed data entry for client files daily and provided corresponding reporting• Responsible for 11 locations electronics functions, resolved technical issues• Maintained budget and ordering needs of office supplies• Scheduled staff/clients • Developed and maintained a website and portal system for scheduling, payroll, and communications

Eat-N-Park Hospitality GroupAssistant Manager • Managed a team of 50+ averaging shifts of 20+ including kitchen staff, hosts, and servers• Responsible for interviewing, hiring, initial and ongoing training of staff. Provided disciplinary action when necessary, up to and including terminations.• Completed schedules for staff while considering production costs and operation effectiveness.• Maintained a high level of customer satisfaction led by example, emphasized in training, and coaching as needed. • Completed payroll for restaurant staff weekly.• Reviewed and maintained inventory based on restaurant performance; high and low volume months, monitored profit margins, processed orders, and accounted for accurate truck deliveries.• Assisted kitchen crew at all stations during busy shifts –dishwashing, line cook, prep cook, etc.• Provided daily reporting to corporate offices showcasing the details of the previous day’s business metrics, such as total sales, wages, productivity, and food loss.• Organized and executed store’s local community events involving advertisement and giveaways.