Eric Lopez

Eric Lopez Email and Phone Number

Procurement Specialist @ Accurate Corrosion Control, Inc
Phoenix, AZ, US
Eric Lopez's Location
Phoenix, Arizona, United States, United States
Eric Lopez's Contact Details

Eric Lopez personal email

n/a
About Eric Lopez

Eric Lopez is a Procurement Specialist at Accurate Corrosion Control, Inc. He possess expertise in customer service, training, hospitality, hospitality management, hospitality industry and 22 more skills. He is proficient in English and Spanish.

Eric Lopez's Current Company Details
Accurate Corrosion Control, Inc

Accurate Corrosion Control, Inc

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Procurement Specialist
Phoenix, AZ, US
Website:
accuratecorrosion.com
Employees:
66
Eric Lopez Work Experience Details
  • Accurate Corrosion Control, Inc
    Procurement Specialist
    Accurate Corrosion Control, Inc
    Phoenix, Az, Us
    View
  • Accurate Corrosion Control, Inc
    Field Technician
    Accurate Corrosion Control, Inc Aug 2018 - Present
    Glendale, Arizona, United States
    View
  • Nanthealth
    Vitality Customer Support
    Nanthealth Oct 2014 - Jul 2017
    Phoenix, Arizona Area
    Troubleshooting Vitality Glow KitsProcess ordersCustomer SupportUploading information from excel spreadsheets into web portal
    View
  • Logisticare
    Supervisor
    Logisticare Jul 2012 - Oct 2014
    Phoenix, Arizona Area
    • Handle customer escalations• Responsible for hiring, coaching, scheduling, training, and performance management for all direct report staff • Key player in successful implementations of new program contracts for other Logisticare call centers such as Missouri.• Recommends and initiates call center process and policy improvements to ensure that LogistiCare excels in its contractual performance• Work with Senior Management in development of short and long-term business and strategic plans and organizational structure within the Call Center• Prepares holiday readiness plans to ensure service level achievement and quality• Prepares for changes to and from Daylight Savings Time twice a year to ensure programs operations hours are adjusted accordingly• Participates in projects as necessary
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  • Logisticare
    Team Lead
    Logisticare Jul 2011 - Jul 2012
    Phoenix, Arizona Area
    - Oversee functions of Customer Service Representatives.- Have the ability to coach and mentor to the staff.- Train new and current staff on policy and procedures- Complete agent reports and report stats to Call Center management.- Assist Call Center management in performing 90 day and annual evaluations of CSRs
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  • Logisticare
    Bilingual Customer Service Representative
    Logisticare Jan 2011 - Jul 2011
    Phoenix, Arizona Area
    Communication, Oral - Ability to communicate effectively with others using the spoken word- Communication, Written - Ability to communicate in writing clearly and concisely- Customer Oriented - Ability to take care of the customers' needs while following company procedures- Interpersonal - Ability to get along well with a variety of personalities and individuals- Reliability - The trait of being dependable and trustworthy
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  • Marriott International
    Front Desk
    Marriott International Feb 2002 - Sep 2010
    Phoenix, Arizona Area
    • Helped train & lead team of 40+ Front desk representatives. • Assisted representatives with problem solving, call handling, computer issues and enforce company policies.• Verified account setup, proper sales script conversation, & processed reports on a daily basis.• Managed help Front desk line.• Monitored reps recordings: providing feedback & motivation to ensure proper quality service. • Handle escalated phone calls to resolve conflicts.• Conducted weekly staff meetings to disseminate information & optimize workflow.
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Eric Lopez Skills

Customer Service Training Hospitality Hospitality Management Hospitality Industry Microsoft Excel Leadership Hotel Management Resorts Operations Management Troubleshooting Teamwork Team Building Team Leadership Microsoft Word Restaurants Telephone Skills Customer Experience Quality Assurance Microsoft Office Powerpoint Face To Face People Skills Staff Development Food And Beverage At Multitasking Home Health Agencies

Eric Lopez Education Details

  • Camelback High School
    Camelback High School

Frequently Asked Questions about Eric Lopez

What company does Eric Lopez work for?

Eric Lopez works for Accurate Corrosion Control, Inc

What is Eric Lopez's role at the current company?

Eric Lopez's current role is Procurement Specialist.

What is Eric Lopez's email address?

Eric Lopez's email address is er****@****lth.com

What schools did Eric Lopez attend?

Eric Lopez attended Camelback High School.

What are some of Eric Lopez's interests?

Eric Lopez has interest in Children, Civil Rights And Social Action, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Eric Lopez known for?

Eric Lopez has skills like Customer Service, Training, Hospitality, Hospitality Management, Hospitality Industry, Microsoft Excel, Leadership, Hotel Management, Resorts, Operations Management, Troubleshooting, Teamwork.

Who are Eric Lopez's colleagues?

Eric Lopez's colleagues are Brandon Hess, Alexis Nobriga, Mike Whalen, Trevor Warne, Jack Ripley, Michael Demartino, Laura Chamberlain.

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