Eric Lorenzo Email & Phone Number

I'm known for delivering exceptional customer service and resolving debtor inquiries with professionalism and empathy, while consistently maintaining a QM score of 93+, showcasing strong compliance and performance in debt recovery. Skilled in negotiating customized payment plans that meet both debtor needs and company goals. Accurately manage detailed records of interactions, ensuring full compliance with industry regulations.

Santo Domingo, Distrito Nacional, Dominican Republic

To specialize in Samsung product repairs, with a primary role in providing exceptional support to clients facing technical issues with their Samsung products. Acting as a vital link between clients and Samsung's service and repair departments, I ensure the prompt resolution of issues, necessitating a deep understanding of Samsung products, strong communication skills, and effective troubleshooting abilities.

Mayaguez, Puerto Rico

The job involves carefully and precisely updating computer systems and related equipment. It also includes proficiently setting up and configuring networks and software. These responsibilities encompass keeping all hardware components current and operating at their best. Additionally, the role involves building robust network structures and deploying software applications smoothly. The main objective is to uphold the organization's technological efficiency and productivity, which in turn… Show more The job involves carefully and precisely updating computer systems and related equipment. It also includes proficiently setting up and configuring networks and software. These responsibilities encompass keeping all hardware components current and operating at their best. Additionally, the role involves building robust network structures and deploying software applications smoothly. The main objective is to uphold the organization's technological efficiency and productivity, which in turn creates an environment that enhances operational performance. Show less

Associate Of Science In Business Administration With Emphasis In Accounting, Accounting And Finance

Bachelor Of Computer Science, Computer Science