Developing and optimizing sales processes to improve performance and scalability.Building and nurturing partnerships to drive business growth.Identifying emerging markets and creating strategies to capitalize on new opportunities.Collaborating with internal teams to align development initiatives with organizational goals.Leading client acquisition efforts, from initial outreach to finalizing agreements.

Designed and led business growth initiatives that expanded revenue from $0 to $3.5 million annually within four years by driving the entire sales cycle, from onboarding to customer account management.Developed and implemented comprehensive training, quality assurance, and growth strategies, resulting in enhanced operational efficiency and consistent delivery of high-quality outcomes.Managed relationships with key suppliers, vendors, and partners across the U.S. and Canada, ensuring seamless execution of large-scale projects and maintaining strong, long-term partnerships.Directed complex projects including AI integration, PoS system installations, 3D surveying, and finishing construction trades for high-profile clients such as Dairy Queen, Walgreens, McDonald's, and Taco Bell.Secured long-term partnerships and continuous growth by handling all aspects of contract renewals, estimates, and compliance, solidifying the company's reputation and market position.Optimized resource allocation and project scheduling across multiple, concurrent large-scale initiatives, ensuring efficient use of personnel and materials, resulting in a 15% reduction in project completion times and a 20% increase in team productivity.Pioneered the integration of advanced data analytics into project workflows, enabling predictive insights and more informed decision-making. This initiative enhanced risk management practices, leading to a 10% decrease in project-related issues and a significant improvement in overall project outcomes.

Built and nurtured strategic partnerships with key stakeholders, suppliers, and subcontractors, leading to the successful execution of complex facilities projects across the U.S. and Canada.Directed comprehensive project estimates and budget oversight, ensuring accuracy in cost projections and effective management of financial resources to meet project goals. Developed and enforced rigorous quality assurance procedures, with month-over-month improvement in all KPIs from account handover.Coordinated and led cross-functional teams to seamlessly integrate efforts, resulting in the delivery of exceptional quality outcomes and efficient project completion for diverse facilities maintenance initiatives.