Eric Mackey Email & Phone Number

Lincoln Park, Mi, Us

Canton, Mi

Inspect incoming returns for cosmetic and operational defects Test HDMI, Component, and Composite video inputs on LCD and LED televisions to verify correct functionRecord test and inspection data and create tracking numbers on PC for completed orders using barcode scanner and label printerDisassemble LCD and LED televisions to repair any loose parts and connections and re-assemble when complete Pack and send warranty replacement parts such as circuit boards to fulfill… Show more Inspect incoming returns for cosmetic and operational defects Test HDMI, Component, and Composite video inputs on LCD and LED televisions to verify correct functionRecord test and inspection data and create tracking numbers on PC for completed orders using barcode scanner and label printerDisassemble LCD and LED televisions to repair any loose parts and connections and re-assemble when complete Pack and send warranty replacement parts such as circuit boards to fulfill customer requestsPack and send warranty replacement LCD and LED televisions to fulfill customer requestsEnter LCD and LED panels into system and create tracking numbers on PC using bar code scanner and label printerHelp inspect screens for defects and using pattern generator and determine where to send for next level of repairHelp replace defective LCD and LED back lights and damaged polarizer film in clean roomRemove defective tabs and prep glass surface for application of new tabsBond new tabs to glass using glass bonding machine in clean room Show less

Visually inspect electronics returns prior to packaging and shipping them to central warehouseUpdate and complete Plan-o-grams, diagrams of store and merchandise layoutsComplete price audits, verifying any incorrect data using barcode scanner and in-house database to retagEnsure the store electronics are in working order and operationalLoad screen savers/screen shots onto display laptops

Detroit, Michigan

Receive hands on training with the lateset software and hardwareUltilize online helpdesk to indentify, diagnose, and repair computer issues in educational enviromentProvide consistant, high-quailty customer service through follow-up

Provide consistent, high-quality customer service identifying specific electronics per individual needsPrice and replace electronics merchandiseWork with POS system to complete cash transactions

Sony high definition television and digital camera demonstrations and assisted sales for this CA based company

Associates Of Applied Science, Computer And Electronics Engineering Technology

Diploma, General Studies

Activities and Societies: Sophomore Student Government Vice-President