$1.500,000 Store Volume-Demonstrated sales leadership by driving results through maintaining minimum sales per hour goals. Accountable for ensuring merchandising guidelines, store standards, replenishment expectations are met by all managers and brand ambassadors. Also play an active role in human resources, talent recruitment, and operations. As well as stock, loss prevention, and maintaining the financial budget.

$10,000,000 Store Volume-Responsible for daily operations with a primary focus on driving great customer service, revenue, growth, hiring, and succession planning for future leadership. Accountable for the results/execution of sales, store compliance audits, training, payroll, shipments, merchandising, loss prevention, P&L compliance, and Inventory.

$6,000,000 Store Volume- Oversee daily operations with a primary focus on driving great customer service, revenue, growth, hiring, and succession planning for future leadership. I provided leadership and direction by managing areas including sales, training, payroll, and P&L compliance audits. Managed a $6.0 million dollar store and fully accountable for driving the results of the store’s monthly goals.

$4,000,000 Store Volume-Responsible for daily operations with a primary focus on driving great customer service, revenue, growth, hiring, and succession planning for future leadership. Accountable for the results/execution of sales, store compliance audits, training, payroll, shipments, merchandising, loss prevention, P&L compliance, and Inventory.

Promoted to this key management role at the Gateway Old Navy in Brooklyn, NY where development and structure was needed to optimize the full potential of that particular store. Provided operational input in areas of sales, system management, training, sales projections and the accountability of substandard performers. I was selected by the District Manager to support the Store Manager in developing business plans, training plans for other leaders and associates. Followed up with department managers to ensure that plans were properly implemented and all systems were in place.

As a Customer Service Manager at the 34th Street Old Navy I was responsible for scheduling, sales projections, and assisted in all activities that supported bottom line results that reflect on our monthly financial report. Identified, interviewed and evaluated potential prospects for staffing needs during peak times and holidays. I worked closely with the Store Manager and Operations team in overseeing a volume of $55 million annually.