Management and oversight of the End User Computing, VDI, and Print teams.Provide guidance and training to Supervisors.Develop procedures, policies, and standards.Suggest and implement approved operational efficiencies.Track projects and ensure timelines are met.Work with ITSD functional areas and customers.

As a supervisor I am accountable for the development, enhancement, and maintenance of multi-platform hardware and software operating systems for assigned organizational areas. Supervises a small team of system administration staff supporting a single or few applications at the lower end of complexity and/or risk and impact. Focus is on adaptation and maintenance of existing operating systems. Mentors system administration staff. Liaises with vendors on licensing and updates.

Team lead for LAMP and Nintex K2 teamsManage web middleware servers, LAMP, IIS, WebSphere, IBM MQ, and Nintex K2.Manage server security and account group management, access rights and permissions.Manage all hardware, software upgrades and patches to OS/ hardware, and applications.Responsible for HA/DR of global serversPerform backups and recovery requests.Monitor server performance/issues.Server installs, creation, maintenance.

As SASMO OIC I am responsible for managing eleven personnel and performing the following MOS responsibilities.Establish and maintain the ability to collect, process, store, secure, search for and discover, retrieve and disseminate information utilizing the application layer environment of the Army’s portion of the Cyberspace domain. Enable information dissemination management/content staging in order to perform the required information management/knowledge management functions supporting… Show more As SASMO OIC I am responsible for managing eleven personnel and performing the following MOS responsibilities.Establish and maintain the ability to collect, process, store, secure, search for and discover, retrieve and disseminate information utilizing the application layer environment of the Army’s portion of the Cyberspace domain. Enable information dissemination management/content staging in order to perform the required information management/knowledge management functions supporting combat information superiority and decision dominance. Supervise and manage the systems, services and personnel in operation centers that ensure efficient and effective caching, compiling, cataloging, retrieval and distribution of information as an element of combat power. Plan, install, administer, manage, maintain, operate, integrate, service, secure and troubleshoot information systems and services to include Mission command systems and various automation information systems enabling voice, video, data and imagery processing. Manage the training of personnel on the planning, installation, administration, management, maintenance, operation, integration, servicing, securing and troubleshooting of information systems and services. Develop policy recommendations and provide technical guidance and advice to commanders and staffs on the management and operation of Army, joint, intergovernmental, interagency and multinational information systems and services. Show less

Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various… Show more Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various protocols and topologies, including local area networks and wide area networks. Installs, operates, and maintains telecommunications and automated message switching equipment; performs test to check signal flow and linkage to other installations; maintains records of message activity.Supervises assigned personnel in performing above operations; provides technical leadership to subordinates and conducts ongoing training; serves as shift leader of a facility; performs system diagnosis at a higher level of difficulty; utilizes data analyzers and other devices to determine system faults. Show less

Manage back office servers, print, email, SQL, data, SharePoint, AD, IIS.Assist in GPO requirements.Manage server security and account group management, access rights and permissions.Manage AD, DNS, WINS, Account and Group Management, and NPS.Manage all hardware, software upgrades and patches to OS/ hardware, and applications.Perform server design and capacity planning.Responsible for HA/DR of global serversPerform backups and recovery requests.Monitor server… Show more Manage back office servers, print, email, SQL, data, SharePoint, AD, IIS.Assist in GPO requirements.Manage server security and account group management, access rights and permissions.Manage AD, DNS, WINS, Account and Group Management, and NPS.Manage all hardware, software upgrades and patches to OS/ hardware, and applications.Perform server design and capacity planning.Responsible for HA/DR of global serversPerform backups and recovery requests.Monitor server performance/issues.Server installs, creation, maintenance. Show less

Governance focal for multiple accounts (User ID Management)Ensure audit-ready posture for multiple accountsInternally audit the vast majority of accounts for my team to ensure all retain audit-readinessAudit focal for multiple accountsCompliance & Risk Management focalServe as a single point of contact for User ID administration services on assigned accountsConduct User ID-related problem determination and resolution to ensure positive global account impactEnsure… Show more Governance focal for multiple accounts (User ID Management)Ensure audit-ready posture for multiple accountsInternally audit the vast majority of accounts for my team to ensure all retain audit-readinessAudit focal for multiple accountsCompliance & Risk Management focalServe as a single point of contact for User ID administration services on assigned accountsConduct User ID-related problem determination and resolution to ensure positive global account impactEnsure required process and procedure documentation is created and maintainedEnsure customer security policies are strictly adhered to regarding User ID managementConsistently utilize metrics and analytics to ensure 100% compliance for multiple accounts Show less

Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various… Show more Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various protocols and topologies, including local area networks and wide area networks. Installs, operates, and maintains telecommunications and automated message switching equipment; performs test to check signal flow and linkage to other installations; maintains records of message activity.Supervises assigned personnel in performing above operations; provides technical leadership to subordinates and conducts ongoing training; serves as shift leader of a facility; performs system diagnosis at a higher level of difficulty; utilizes data analyzers and other devices to determine system faults. Show less

Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various… Show more Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various protocols and topologies, including local area networks and wide area networks. Installs, operates, and maintains telecommunications and automated message switching equipment; performs test to check signal flow and linkage to other installations; maintains records of message activity.Supervises assigned personnel in performing above operations; provides technical leadership to subordinates and conducts ongoing training; serves as shift leader of a facility; performs system diagnosis at a higher level of difficulty; utilizes data analyzers and other devices to determine system faults. Show less

Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various… Show more Supervises, installs, employs, maintains, troubleshoots, and assists users with battlefield signal support systems, terminal devises, satellite communications equipment and automated telecommunication computer systems, to include local area networks, wide area networks and routers. Supervises, installs, operates, and performs unit maintenance on manual and automated telecommunications equipment that may link mainframes, minicomputers and microcomputers to networks, uses various protocols and topologies, including local area networks and wide area networks. Installs, operates, and maintains telecommunications and automated message switching equipment; performs test to check signal flow and linkage to other installations; maintains records of message activity.Supervises assigned personnel in performing above operations; provides technical leadership to subordinates and conducts ongoing training; serves as shift leader of a facility; performs system diagnosis at a higher level of difficulty; utilizes data analyzers and other devices to determine system faults. Show less