Eric Mccray Email & Phone Number

Trainer: Developed and delivered training sessions for customer service representatives to enhance their skills and knowledge.Performance Consultant: Provided guidance and support to improve the performance of team members through data analysis and feedback sessions.Escalated Calls Strategist: Conducted strategy calls at intervals of 3.5 and 9 months to.

Proxy Solicitation Coordinator: Acted as an information agent to secure verbal votes from shareholders by providing critical information outlined by the Board of Trustees regarding proposals aimed at enhancing the efficiency of the fund's operations.Shareholder Communication Facilitator: Orchestrated communication efforts to ensure shareholders were.

Customer Service and Sales Coordinator: Managed customer inquiries, resolved issues, and provided product information to enhance customer satisfaction. Also, collaborated with sales team to support sales efforts, track sales performance, and implement strategies to meet targets.Accounts Payable and Receivable Administrator: Oversaw the accounts payable and.

Managed two departments: Contract Packaging and CD Packaging.Supervised 11 personnel in DVD, video, and CD assembly and production.Operated various machinery equipment including DVD Gima, CD Gima, Video Labeler, and Shanklin for packaging.Conducted evaluations on employees to assess performance and provide feedback.Performed daily production logs.

Coordinated and supervised a team of six personnel during the second shift, ensuring smooth operations and efficient customer service.Managed payroll for over 15 employees, ensuring accuracy and timeliness in payment processing.Generated daily sales reports to track performance and identify areas for improvement, contributing to strategic decision-making.

Supervised a team of two administrative staff, providing guidance and support to ensure efficient operations.Managed the receipt, logging, and distribution of incoming mail, maintaining organized files for easy retrieval and reference.Handled the requisition of office supplies, ensuring adequate stock levels to support daily operations.Successfully.

Education record

Education record

Mid Level Management Training

Education record