Eric Mcdowell Email & Phone Number

Indianapolis, Indiana Area

Software development support, ... namely COBOL, in a Unix, Oracle environment. Team also develops with Java.

Indianapolis, Indiana Area

Business Analyst, Systems Analyst, and Software Developer

Indianapolis, Indiana Area

Helping clients with their QA testing needs, ... using HP UFT/QTP, and other tools/methodologies.

Columbus, Ohio Area

Contract worker for the Ohio Board of Regents in Columbus, OH.Responsible for gathering and documenting information about the current Financial Aid programs (for a “Discovery Phase”), so that further decisions can be made on the direction of a “Rewrite of the OBR HEI database system”.Spent time meeting with Stakeholders/Subject Matter Experts, acquiring documentation on processes, data elements, and “wish lists” for functionality for select programs.

Madison, Wisconsin Area

Assisting a team of professionals in improving the Amdocs Billing system which was newly installed at US Cellular, and brought into production in July of 2013.Responsible for analyzing billing data, and develop/generate reports in Excel to validate various quantifications within the billing process, and presenting results via email to various levels of management, employees, and contract workers.Days are spent in a “War Room” where meetings are held to discuss ongoing… Show more Assisting a team of professionals in improving the Amdocs Billing system which was newly installed at US Cellular, and brought into production in July of 2013.Responsible for analyzing billing data, and develop/generate reports in Excel to validate various quantifications within the billing process, and presenting results via email to various levels of management, employees, and contract workers.Days are spent in a “War Room” where meetings are held to discuss ongoing operations, defects, work-arounds, etc., as well as share ideas/thoughts while working billing operations and/or defects/tickets. Conversion from Amdocs Ensemble billing system to Amdocs Enabler based billing system has presented many challenges for the business. Work with TOAD (and Unix) to generate reports from PL/SQL scripts, and investigate issues. Show less

Champaign, Il

Contract job entails investigating issues for the billing processes for several of Amdocs clients. Amdocs clients at the Champaign office include Sprint, T-Mobile, Comcast, and a few others.Dealing with over 900+ databases, one needs to investigate logs (in UNIX), determine causes of job failures, and take the appropriate actions to keep the billing process moving along (without much delay). We deal with "End of Day" jobs (as well as EOW and EOM), Billing, Transmissions of files… Show more Contract job entails investigating issues for the billing processes for several of Amdocs clients. Amdocs clients at the Champaign office include Sprint, T-Mobile, Comcast, and a few others.Dealing with over 900+ databases, one needs to investigate logs (in UNIX), determine causes of job failures, and take the appropriate actions to keep the billing process moving along (without much delay). We deal with "End of Day" jobs (as well as EOW and EOM), Billing, Transmissions of files, Alerts, and a few other issues.Work with TOAD to handle queries, and investigate issues. Show less

Monroe, Louisiana Area

Initially hired as a contract worker to help on a data conversion project because of CenturyLink's acquisition of Qwest in 2011, but has been put on hold indefinitely for various reasons. In the meantime, I spent time doing "root cause" investigation for the CSM OGS (Customer Service Management: on-going support) team, and other OGS related tasks.Eventually, the conversion project (which I initially came down here to work on) was "scrapped" all-together, and for various other reasons… Show more Initially hired as a contract worker to help on a data conversion project because of CenturyLink's acquisition of Qwest in 2011, but has been put on hold indefinitely for various reasons. In the meantime, I spent time doing "root cause" investigation for the CSM OGS (Customer Service Management: on-going support) team, and other OGS related tasks.Eventually, the conversion project (which I initially came down here to work on) was "scrapped" all-together, and for various other reasons, such as budget considerations, etc., my contract ended in April of 2013. Show less

Indianapolis, Indiana Area

DoD work - DFAS Indianapolis - Responsible for assisting a team of people working on the DIFMS/ABOM/NIMMS project for the Air Force. Duties included interaction with users and other on-site Functionals, User Conference Presentations, developments of Functional Specifications, Sub-System Testing, System-Testing, Defect Investigation, and other misc tasks.Our team was put together as the result of a BRAC, moving the operations from Lexington Park, MD, and entrusted with the job of… Show more DoD work - DFAS Indianapolis - Responsible for assisting a team of people working on the DIFMS/ABOM/NIMMS project for the Air Force. Duties included interaction with users and other on-site Functionals, User Conference Presentations, developments of Functional Specifications, Sub-System Testing, System-Testing, Defect Investigation, and other misc tasks.Our team was put together as the result of a BRAC, moving the operations from Lexington Park, MD, and entrusted with the job of developing a more comprehensive development process, that focuses on Air Force regulations as the driver for much of the functionality. Unix, Oracle, Java, COBOL (old code), and JBOSS, Remedy, etc., make up the environment.• Analyzes functional requirements, evaluates system and network solutions, and prepares detailed system design and program requirements. • Develops test criteria, test plans, establishes test scenarios, analyzes test results, and documents test discrepancies or defects for System Integration Testing (SIT), System Acceptance Testing (SAT) and Customer Acceptance Testing (CAT).• Collaborates with managers, technical and system experts of other DFAS and DoD financial systems, and other Federal agencies.• Prepares system documents and other technical documents as required to support the development effort and to obtain system certification, working closely with designated system manager to ensure application software meets all established criteria including Information Assurance (IA) standards, system security and other related documentation and perform all of the necessary related functions and testing requirements or system certifications or re-certification.• Assists in providing technical customer support and help center services to the ABOM-NIMMS user community at the U.S. Air Force's Air Logistics Centers (ALC's) in Warner Robins, Georgia, Ogden, Utah, and Oklahoma City, Oklahoma. Show less

Goshen, In

Responsible for the efficient running of the general financial functions of this educational publishing business. Duties included Financial Reporting, General Accounting, Payroll, Accounts Payable, Corporate Taxes, Cost Accounting (Bill of Materials), and various other administrative responsibilities.

Champaign, Il

Responsible for assisting a team of people that worked on the Sprint/Nextel Conversion project for Amdocs. Duties included developments of Detailed Program Designs, COBOL coding, Unit Testing, Sub-System Testing, System-Testing, Defect Investigation, and other misc. tasks.Worked on the Conversion team here in Champaign/Urbana, developing processes to convert Sprint/Nextel’s cellular billing data to Amdocs Ensemble billing system. Personally responsible for developing processes for the… Show more Responsible for assisting a team of people that worked on the Sprint/Nextel Conversion project for Amdocs. Duties included developments of Detailed Program Designs, COBOL coding, Unit Testing, Sub-System Testing, System-Testing, Defect Investigation, and other misc. tasks.Worked on the Conversion team here in Champaign/Urbana, developing processes to convert Sprint/Nextel’s cellular billing data to Amdocs Ensemble billing system. Personally responsible for developing processes for the conversion of Sprint’s usage data into Amdocs Billing system, to ultimately provide a unified billing platform for the resulting merger of Sprint and Nextel. Show less