• Addressed applicant inquiries in a professional, timely, and accurate manner• Utilized active listening skills to understand and resolve each component of an applicant's inquiry• Developed expertise in internal systems in order to be fully equipped to resolve an applicant's request• Paid close attention to detail to find "easy-to-miss" resolutions and preempt future problems

• Crafted a wide range of beverages according to Starbucks’ and customers’ standards• Multitasked to respond to needs for both in-store and drive-thru customers• Contributed to efficiency, consistency, and teamwork in a high-volume store, resulting in one of the fastest service times in our district

• Created repertoire of 60+ songs to organize the worship band and streamline the administrative procedures for musicians and leaders. • Supervised 10+ volunteer musicians as well as a team of audio/video volunteers on a weekly basis.• Designed and taught spiritual curriculum for youths grades 7-12.• Provided spiritual mentorship and counseling for church youth and their families.• Fundraised for summer youth camp through organizing a movie night, a yard sale, and a car wash, generating enough funds to pay for 100% of the students' fees.

• Created and taught lessons for 10-30 students grades 7-12.• Counseled youth and parents through ongoing family hardships.• Managed a team of 4-6 adult volunteers.• Administrated logistics for youth programs, games, and youth band.

• Created and taught lessons for 15-25 college students on a weekly basis.• Performed interactive skits for Vacation Bible School for 150+ kids from both the church and the local community.• Attended weekly leadership meetings.• Volunteered for UNCW Move-In week for 3 years as a part of church outreach.