Eric Mcrae Email & Phone Number

Charlotte, North Carolina, United States

• Assist multiple export and import stations with coverage for inland ocean container movement.
• Build core partners with motor carriers in each market.
• Efficiently communicate updates regarding container movement between the internal DHL teams and the carrier companies.
• Obtain documentation to ensure accuracy for drayage occurrences and charges.

Monroe, North Carolina, United States

• Managed multiple cash, debit/credit, and check transactions for online and in person purchases on the daily basis.
• Encouraged clients to sign up for the auto-delivery and healthy awards memberships which increased revenue by 30%.
• Handled the completion of inventory duties using cycle count through JDA computer program twice a month.
• Processed deliveries of new product shipment into JDA program while also unloading and stocking the sales floor to provide full availability of products sold.
• Lead the opening and closing operations of the facility while maintaining consistency of sales, product knowledge and store presentation.

Charlotte, North Carolina, United States

• Directed several employees on a daily basis to ensure consistent product knowledge and customer service.
• Managed monetary transactions on a weekly basis with drawer balance, safe audit and bank deposits.
• Increased store revenue by 30% with catering orders for local schools and workplaces.
• Created a suitable schedule for all employees using Microsoft Excel with the consideration of vacations, sick days and call outs.
• Managed inventory balance on a daily basis, while placing new orders on a weekly basis through PFG.

Charlotte, North Carolina, United States

• Provided exceptional customer service to guests by assisting them with meeting their health needs and cravings by describing the several categories and individual smoothie purposes.
• Assisted with managing store presentation to provide a clean and sanitary store for all staff and guests.
• Trained over 15 new employees on smoothie preparation, store cleanliness and delivery of superb customer service.
• Became employee of the month on several occasions by leading store sales and competitive team challenges.

Information Technology

Education record