Eric Mellinger Email & Phone Number

Pittsburgh, Pa, Us

New York, New York

Greater New York City Area

Toppan Vintage, a leader in financial printing and communications solutions, is part of the Toppan Printing Co., Ltd., the world's largest printing group, headquartered in Tokyo with approximately US$13 billion in annual sales. Toppan Vintage has been a pioneer and trusted partner in the financial markets for three decades, serving the financial, legal and corporate communities with meticulous, responsive service and unparalleled local market expertise and capabilities. Toppan Vintage's… Show more Toppan Vintage, a leader in financial printing and communications solutions, is part of the Toppan Printing Co., Ltd., the world's largest printing group, headquartered in Tokyo with approximately US$13 billion in annual sales. Toppan Vintage has been a pioneer and trusted partner in the financial markets for three decades, serving the financial, legal and corporate communities with meticulous, responsive service and unparalleled local market expertise and capabilities. Toppan Vintage's expanding operations deliver a hassle-free experience for mission-critical content for capital markets transactions, financial reporting and regulatory compliance filings, investment companies and insurance providers. Learn more at www.toppanvintage.com Show less

New York, Ny

Managed day-to-day project operations of the full-cycle development of new typesetting system; led a multi‐site team of across six domestic and international locations.Led, oversaw and completed the translation of business requirements, workflow spec design, testing, coaching developers and piloting of typesetting system that produced stylized documents, facilitated a flexible work-force.Created innovative approach for use of XPP application that simplified the complexity of the… Show more Managed day-to-day project operations of the full-cycle development of new typesetting system; led a multi‐site team of across six domestic and international locations.Led, oversaw and completed the translation of business requirements, workflow spec design, testing, coaching developers and piloting of typesetting system that produced stylized documents, facilitated a flexible work-force.Created innovative approach for use of XPP application that simplified the complexity of the application.Managed broad issues related to BPO technologies with a focus on new products as well as improvements to existing technology; as SME of BPO operations, participated in sales presentations.Consulted with sales and business leaders about how to apply technologies to meet client requirements and participated actively in client and internal new technology demonstrations Show less

New York, Ny

Managed a multi-site team of 50+ employees and supervisors across three shifts and two sites for a production team that serviced clients on a 24/7 basis. Handled direct client communications regarding system capabilities, project requirements and service issues.Business representative of a team that developed a company-wide, six sigma approach for improving quality, resulting in meeting quality objectives of a 90% accuracy rating on the first pass without increasing turn-around times… Show more Managed a multi-site team of 50+ employees and supervisors across three shifts and two sites for a production team that serviced clients on a 24/7 basis. Handled direct client communications regarding system capabilities, project requirements and service issues.Business representative of a team that developed a company-wide, six sigma approach for improving quality, resulting in meeting quality objectives of a 90% accuracy rating on the first pass without increasing turn-around times within one year.Reduced operating costs by 18% and reduced annual employee turnover rate from 35% to 5% by revamping all recruiting processes, and employee scheduling and training.Managed seven major new technology and process changes, multi-site team implementations which included: moving SEC filings from ASCII to HTML, replacing DataLogics Typesetting with an MS Word typesetting system, reinstating DataLogics and disbanding the MS Word typesetting system, replacing workflow management systems, replacing and improving supporting technologies to speed conversions, replacing HTML conversion software with MS Word, and modifying HTML filings to allow for XBRL components.Developed offshore team of graphics specialists in Chennai, India. Show less