Eric Menzel Email & Phone Number

Holy-Cross Hospital - Fort Lauderdale, FL

CPACS/PACS administrator at Holy-Cross Hospital - Fort Lauderdale, FL

Fort Lauderdale, FL

Troy, MI

Greater Detroit Area

• Hired as a technical subject expert to lead a three phase project of upgrading and installing ISCV v2.3 (IntelliSpace CardioVascular) and IBE interfaces IntelliBridge Enterprise) for the test and productions.
• Assisted with DataFirst to migrate and validate of over 1 million studies from HeartLab PACS to Radiology ISPACS (IntelliSpace PACS), and then soft registered into ISCV.
• Involved in a 5 person team to test all possible inpatient and outpatient cardiology orders from Epic through Philips IBE interfaces into ISCV and insure proper report template mappings, address/headers, study types.
• Single handedly configured and tested 88 Echo Carts including Siemens SC2000 and Sequoia, Philips Epic7, IE33, CX50, and GE Vivid-S5, Vivid-E95, and Vivid-7s.
• 8 weeks of onsite support at 8 major Beaumont hospitals and 16 offsite clinics for “Go-Live” events.

Miami, FL

• Successfully migrated and archived over 9000 previously unarchived studies in SyngoDynamics.
• Corrected 74 studies with bad DICOM image data which required manual intervention to successfully archive.
• Upgraded the SyngoDynamics server and workstations from v9.0 to VA10a and currently managing a project to upgrade hardware and software to VA20.
• Upgraded Philips Xcelera v3.3 to the new IntelliSpace CardioVascular v1.2.3 platform, including migration for physical server hardware to VMs.
• Upgraded the SyngoDynamics Web Portal server to new hardware to increase performance and thumbnail cache disk space.
• Upgraded SyngoDynamics Cath Lab workstation hardware, which included solid state hard drives to increase clip playback performance of large XA studies.

Miami, FL

I was brought in to help manage the severely degraded state of Siemens syngoDynamics and other cardiology PACS systems. When I arrived, I found that syngoDynamics had not successfully archived studied to the long-term archive for well over 2 years. I had over 9000 studies with no secondary backup location, which put the server at a serve risk of data loss..

Remote

PACS Support & Implementation Specialist – Cardiovascular Information Systems (CVIS)Primary responsibility was to ensure the successful implementation, maintenance, and support for CardioPACS™. Also provided CardioPACS support coverage for the HelpDesk. Provided Tier 1 and/or Tier 2 level support and was responsible for providing technical/help desk.

• Provided technical consulting for the implementation of SyngoDynamics within a Microsoft Windows environment, including Windows XP, Windows 7, and Windows Server 2000-2008.
• 100% travel, dependent upon amount of work required, on site or remotely.
• Duties included installing/upgrading SyngoDynamics software on workstations and servers, planning and installing computer hardware, HL7/DICOM integration, worked with customers in report writing and data conversion.
• Performed onsite support during system "Go-Live" to ensure all elements of the system operated in concert with user’s expectations.
• Performed troubleshooting procedures to identify and resolve problems quickly and with confidence, to minimize customer downtime.
• Maintained a proactive approach by anticipating problems and maintaining the documented installation time frame based on assessments of information.