Eric Messamore Email & Phone Number

Tukwila, Washington, United States

Dispatch 70+ union commercial drivers while managing fleet operations. Ensuring all customer service and operations logistics are timely expedited, while investigating and resolving all questions and concerns while providing solutions. Focusing on team relationships, safety, service, cost, while applying all policies fairly. Maintain professionalism and respect of all those I interact with to achieve consistent customer service relations through metrics and communication.I have created an MS excel maintenance tracker to assist Penske in directing of equipment maintenance events from start to finish.

Seattle, Washington, United States

Dispatch 70+ union commercial drivers delivering ready mix concrete for the Puget Sound Region. Ensuring all customer service and operations matters are timely expedited, investigating and resolving all questions, concerns while providing solutions. Customer intake and setup of delivery orders while effectively communicating with all necessary involved dispatchers, contractors, drivers and the sales team involved. Trained for coordinating schedules of raw material deliveries & barge ordering.I created a daily MS excel ‘projected vs. actual’ yardage/weather tracker, including a Dispatch Operations Training manual.

Federal Way, Washington, United States

Direct the secure, safe and reliable transportation of documents to ensure efficient and responsive customer service by leading and coaching a high performance team and complying with federal, state and local regulations. Directing all daily responsibilities related to operations. Responsible for driving, training, safety, logistics, maintenance, quality, and transportation / warehouse staff. Supervision and assignment of specific responsibilities to all transportation and warehouse personnel, which includes route delivery and inventories.

Seattle, Washington, United States

Air and road freight dispatch of international, domestic airline, truck, ocean imports / exports of inter-modal shipments. Instruct twelve drivers and four warehouse crew. Customer service relations, quoting, warehouse management, material handling specialist, commercial truck driver, forklift operator and maintenance.

Federal Way, Washington, United States

Direct the secure, safe and reliable transportation of documents to ensure efficient and responsive customer service by leading and coaching a high performance team and complying with federal, state and local regulations. Directing all daily responsibilities related to operations. Responsible for driving, training, safety, logistics, maintenance, quality, and transportation / warehouse staff. Supervision and assignment of specific responsibilities to all transportation and warehouse personnel, which includes route delivery and inventories.

Kent, Washington, United States

Inbound / outbound of warehoused domestic truck, ocean container imports / exports of various inter-modal shipments. Management of sixteen warehouse crew. Customer service specialist. Warehouse management system operation loading & unloading of specialized trailers. Warehouse maintenance, materials handling, various forklift configurations operation & maintenance.