Eric Miller Email & Phone Number

El Segundo, Ca

Joined new team to take on Digital Content tasks from Production teams, managing the websites for multiple games. Tasks include:- Coordinating with Design and Web Development teams for creation and implementation of advertising banners, special webpages, newsletters and other special web projects- Writing, creating images for and publishing announcements of new sales, events and game updates for the official websitesProjects include Atlantica Online, Combat Arms, Dirty Bomb, Mabinogi and Vindictus, as well as occasional work on Dragon Nest, MapleStory and other games in development.

El Segundo, Ca

- Coordinating with Engineering, Marketing, Customer Service and other departments to manage game support, including the development of critical server management systems for Dirty Bomb- Managing 2-3 QA Testers for Combat Arms - Coordinating tasks and scheduling with large internal and outsourced QA teams for Dirty Bomb- Planning and execution of sales and events- Proposing new content and features to developers- Managing and updating test environment with new builds to support monthly content updates and occasional high-priority patches- Scheduling and performing game maintenance and updates- Community Management, including gathering feedback from players, managing official game forums and acting as the public voice for the game team- Writing, creating images for and publishing announcements of new sales, events and game updates for the official websiteProjects included Combat Arms (PC), Dirty Bomb (PC) and brief work on assorted other projects

El Segundo, Ca

Standard QA Responsibilities: Testing new builds of game clients, investigating and reporting issues to developers, performing regression testing and providing suggestions to improve overall game quality.Over time, took on an evolving array of tasks and responsibilities, including:- Planning and execution of sales and events- Proposing new content and features to developers- Managing and updating test environment with new builds to support monthly content updates and occasional high-priority patches- Scheduling and performing game maintenance and updates- Coordinating with Engineering, Marketing, Customer Service and other departments to manage game supportProjects included Combat Arms (PC) and brief work on assorted other projects.

Santa Monica, Ca

Tested new builds of game clients, investigated and reported issues to developers and performed regression testing. Also performed Master Disc verification and Final Release Requirement testing.Took charge of as many as seven other testers to complete testing sweeps. Did testing on multiple machines with different software and hardware configurations simultaneously and experimented with new techniques to improve sweep performance.Projects included “Call of Duty: World at War” (PC), “X-men Origins: Wolverine” (PSP), all “Call of Duty: World at War” DLC (X360, PS3, PC) and brief work on assorted other projects.