Eric Moen Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Monroe, Louisiana, Us

As a Senior Enterprise Account Manager I have a strong focus on revenue retention, revenue growth and sales growth of CenturyLink’s share of the customer’s business. This is done through account relationship and management. I am expected to build the relationship, secure new revenue via many methods including identifying new locations for existing customers, growing our share of the customers overall spend, adding our products and services as well as winback opportunities.I am also responsible for expanding existing market share with customers by selling/up selling the entire CenturyLink portfolio of products/services. Key Responsibilities: -Meeting and exceeding annual sales targets and revenue quota by effectively managing time to meet daily prospecting sales and retention activity -Owning the relationship with customer base, by understanding customer’s needs – KNOW, Retain and GROW. -Understanding customers’ business drivers and advising the customer on products and services that apply to their business needs -Maintaining a funnel of qualified leads sufficient to meet monthly quota -Maintain accurate profile information for all customers -Leverage relationships within existing base of customers to assist positioning with other contacts. -Understand the processes, products and services and be able to explain to non technical business customers so that they understand the business application -Developing and delivering customer proposals -Working collaboratively with other CenturyLink groups/departments to quickly resolve customers concerns -Working cross-functionally with other business departments/leaders within and outside of CenturyLink -Maintaining a business professional work environment

Richfield, Minnesota, Us

As an Inside Sales Account Manager I worked with my customers in order to create tailored, cost effective technology solutions that impact their bottom line. Key Responsibilities:· Viewed as a trusted business advisor to the customer.· Responds to and activates on Retail leads with urgency.· Utilize the IMPACT sales methodology to identify, evaluate, and recommend full solutions including products and services.· Analyze multiple market factors to both anticipate/identify customer problems/needs and recommend appropriate solutions to help resolve.· Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs.· Effectively balances short term and long term priorities.· Develops and implements account plans that drive the attainment of critical business objectives.· Responsible to work with Best Buy retail stores to help build a culture that is conducive to growth and lead generation.· Leverage Business Customer Manager (BCM and Microsoft CRM) to store and manage customer data as well as communicate with our retail partners.· Respond to and act upon in-bound customer phone calls throughout the course of the day.

Education record

Education record