Eric Morgan Email & Phone Number

Atlanta Metropolitan Area

Create and maintain effective use of cross-functional resources to execute plans and achieve results.Lead and evolve team to develop and maintain world class customer support via aggregated metrics and customer feedback.Propose/Manage resolutions to escalated customer challenges by formulating appropriate action plan and resourcesOffer and implement creative solutions within technical supportDemonstrate effective instructional and persuasive skillsManage, review & monitor internal system infrastructure and/or procedures

Atlanta, Georgia, United States

Review and explain configuration options for Ultipro Time Collection services to new and existing UltiPro clients.Manage and test baseline configuration files for new devices, ensuring seamless integration and preventing go-live delays.Oversee setup and deployment of hardware solutions for UltiPro clients, optimizing data export processes.Train new clients on hardware installation and configuration; troubleshoot network issues and collaborate to improve software functionality.

Atlanta, Georgia, United States

Americus, Georgia

Install, configure, and maintain networking equipment and services; perform regular maintenance and troubleshooting.Use network monitoring tools to track performance and health; identify and resolve network problems.Contribute to planning and designing network infrastructure improvements; manage vendor relationships and budgets.Provide technical support and configure user accounts; adhere to industry standards and organizational policies.

Americus, Georgia, United States

Diagnose, repair, and maintain computers, printers, and other hardware; replace faulty components.Install, configure, and troubleshoot operating systems, applications, and software; resolve software conflicts.Troubleshoot network issues, including connectivity problems and configuration of routers and switches.Provide technical support and training to users; implement and maintain security measures.

Atlanta, Ga

- Maintain and distribute resources for day to day operations.- Answer procedural and customer questions - Account for daily totals from crew member transactions- Maintain and update access systems - Develop scheduling charts for all employees and relief agents- Create and maintain effective filing and inventory system

Atlanta, Ga

- Providing training, support, guidance, and direction to staff.- Providing directions and coordinating the duties of staff, including vendors, and entertainment.- Communicating pertinent information to management team and staff in order to maintain and ensure an efficient operation.- Assist management with motivating, developing, coaching, and counseling staff to ensure that the proper level of service is being provided to guests.- Interacting with guest to ensure high quality service.- Monitoring and maintaining the cleanliness and appearance of the aspects of the event.- Ensuring protocol to maintaining a good working knowledge of guest and their patrons.- Performing other duties as assigned.- Preform clerical data entry on customer files. - Represents the Management by attending meetings in the absence of Supervisors.- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.- Contributes to team effort by accomplishing related task to achieve the desired results as needed.

College Park, Ga

- Enters purchases into cash register to calculate total purchase price.- Provide warm and familiar service. - Manage accounts and calculate end of day totals - Intake, document, and process incoming customer drop offs- Maintains sufficient amounts of change in cash drawer.- Balances cash drawer and receipts; documents discrepancies.- Maintain cleanliness of store and stocked with necessary supplies- Maintain incoming and existing inventory