● Engage and connect with guests, sharing top-quality product education and speaking authentically about company community and culture● Contribute to a respectful and inclusive team environment by welcoming and celebrating differences, ensuring a supportive and engaging experience for all team members and guests

● Promote company financial and outreach success through social media and in-person brand advertisements● Maintain integrity of company brand and values through tasteful advertisements and promotional campaigns

● Ensure player, coach, and spectator compliance of US Soccer regulations through officiating weekly matches at the state, regional, and national levels in accordance with national standards

● Developed and executed team-building and think tank exercises for executive and managing directors of the Consumer and Community Banking Talent and Culture Team, resulting in the creation of strategies to address key areas of opportunity for improvement● Engineered and presented a course of action for developing and maintaining a national partnership with a third-party company to enhance community engagement and employee development● Extracted and analyzed financial data from previous quarterly publishing, resulting in the identification of insights that were used to drive upcoming financial decisions within the Talent and Culture Team

● Orchestrated successful company transition to new project management software by spearheading data migration and employee training efforts● Mastered use of new project management software, ensuring minimal disruption in daily company operations during company phase in through expedited troubleshooting measures

● Engineered a nonprofit and microbusiness self-assessment tool that measured organizational resilience in response to the COVID-19 Pandemic and indicated areas for targeted improvement● Created an open-source repository of free and paid resources that helped enhance strengths and mitigate weaknesses within the four dimensions of organizational resilience: leadership, community engagement, financial stability, and operational capabilities