Eric Muetz Email & Phone Number

Toronto, Canada Area

Handling of new applications and revisionsHigh volume workloadFast and effective customer serviceHandling renewal of licensesData EntryHandle high volume of phone callsInformation ProcessingReviewing and approval of new businessesProcessing termination of businessesEnsuring Trust Account monies are accurate

Looked at and approved renewal of applicationsFiled documents

Toronto, Canada Area

·In a contract position, I responded to employees questions about sending and handling mail through email, by person and by telephone·Assisted with a range of administrative tasks in an organized and timely manner·Quickly and efficiently sorted all incoming and outgoing mail·Dealt with wide range of postal services and software.Printed and handled labels and photocopying.made sure all documents were accurate and contained the correct information, and if done incorrectly, notified the applicant and got them to correct the information

Toronto, Canada Area

· Responded to telephone and in-person requests for information from residents and local business stakeholders regarding provincial services and constituent issues· Answered and assisted with a range of administrative tasks in an organized and timely manner· Received and processed a high volume of internal and external communications, including email and mail· Conducted policy research and correspondences for Legislative use, including policy briefs and speaking notes· Independently researched and wrote a policy brief on five current issues and policies relevant to MPP Milczyn’s constituency and interests· Helped organize MPP Milczyn’s “Government and Community Services Fair” which involved liaising with various government agencies and residents· Wrote an academic paper which compared and contrasted my professional internship experience to academic literature on political theory on Parliamentary offices· Examined applications and other transactions for their accuracy as compared to Ministry of Ontario guidelines.

York University

· Setting up and disassembling infrastructure for the Pan Am Games· Completed indoor and outdoor staging for events and ceremonies· Continually cleaned work areas and equipment· Transported materials, tools and machines to installation sites

Toronto, Canada Area

· Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges· Worked as a team member performing cashier duties, product assistance and cleaning· Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders· Guaranteed positive customer experiences and resolved all customer complaints

Bachelor Of Arts (B.A.), Political Science And Government

Minored in Geography

Diploma