Eric Mumo Email & Phone Number

• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.• Manage and lead the branch team in achieving/surpassing the set business targets• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation. • Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives, liason with key relationships among others; • Manage and offer leadership to the branch team. • Development of a high performing team at the branch level through training, mentorship, and special assignments.• Monitor and ensure 100% compliance to all the company policies, processes and procedures and other controls.

Nairobi

Kitengela

Role PurposeWorking closely with the Head of Business Development and Senior Management, manages the branch and offers leadership to staff in formulation and implementation of business growth and development strategies at the branch level

Githurai

Role PurposeTo drive and deliver excellent business performance through powerful leadership of the Branch ensureing optimum productivity, operation efficiency and outstanding customer service

Head Office

Role PurposePosition exists for the purpose of planning, managing, controlling and Growing the microfinance activities within FBL in accordance with policies and procedures established by the management.

Head Office

Role PurposeEndeavour to achieve Bank Vision of becoming Premier Lender by supporting the growth of retail- personal, business/SME and Micro Finance loan portfolio by making quality and prudent Credit decisions in line with CBK prudential guidelines and the Bank’s Credit policy, requirements and also maintain the agreed turnaround time.

Head Office

In charge of Micro, Small and Medium Enterprises Finance(From July 2009)• Loans analysis, appraisal and recommendations for loans above the branch limits• Presentation of loans applied to Head Office Credit committee• Preparation of the appropriate memos to communicate outcome of Head Office Credit Committee• Inducting and training of Credit Officers

Upper Hill- Head Office

• Deputize the Senior Regional Manager• Co-ordinate Marketing of KUSCCO Products and Services at the regional level• Market Intelligence on competition• Formulating and implementation of marketing plan for KUSCCO and Sacco’s at the regional level• Establishment of good relationship between KUSCCO and Sacco’s at the regional level• Attending AGM’s, Education days and other Sacco activities to market the union at the regional level• Monitoring and collecting of debts at the regional level • Conduct research that will provide the union with relevant information relating to clients needs/changes in the market price• Increase business volume by bringing in new business at the regional level• Improving the Corporate Image at the regional level• Representing the Union in forums at the regional level• Appraisal of Loan applications• Registration of charge documents in Housing Fund• Debt collection and defaulters follow-up• Marketing of KHF• Recruitment of New members• Opening of accounts in the System and update of register• Handling of Correspondences• Research and collection of data on market intelligence

Eldoret Branch

 Market for new business Receive potential clients and conduct assessment Schedule appraisal for clients at place of business and residence Make decision based on the appraisal whether to decline loan or present to Credit Committee for approval Upon approval, disburse funds to Customers account Aggressively follow up of accounts in arrears as specified in the policy manual Customer Care Account Relationship Officer

Bachelor'S Degree, Mathematics And Economics

High School, Kcse