Eric Murphy Email & Phone Number

Portland, Maine, United States

• Doubled production of fullfillment center over a six month span within the first year.• Maintain and sustain one of the lowest CPO (costs per order) in the region.• Supervise 30+ personnel including Operations Associates and driver partners.• Directly responsible for onboarding new hires; researching and ordering supplies; scheduling staff; safety, state and federal code compliance; and production control processes.• Document, track and report daily metrics to senior-level management.

Traveled independently through South America, Asia and Europe over the course of a year. Exercised extensive problem-solving and cross-cultural communication skills. Learned how to adapt to foreign cultures and improvise new plans due to periodic travel mishaps.

Las Vegas, Nevada

• Supervised up to 150 hourly personnel and four foremen in a 64,000 sq. ft. facility • Implemented new work flows and better training programs to efficiently handle a significant increase in Amazon program volume year over year – successfully went from 1 million to 3.5 million units/year within a three year period• Directed the Amazon Textbook Rental Return program for the western United States, processing up to 60,000 books/day• Managed the warehousing and order processing of eBay shipping supplies – up to 7,000 orders/day• Organized and oversaw relocation of entire plant operation to a new facility in a period of 10 days with no loss of production

Frankfurt Am Main Area, Germany

• Opened and managed the German branch of NorAm International Partners, Inc, and the Amazon Trade-In Program (DVDs, CD's, video games and books)• Directly responsible for all plant operations, quality control, local business and import/export law compliance, production processes, human relations, and coordination of local legal and accounting professionals • Organized and oversaw the complete build-out and furnishing of the 25,000 sq. ft. German facility • Hired and managed 30 employees from over 15 countries

Bachelor'S Degree, International Affairs And German

Education record

Education record

Activities and Societies: Foreign exchange student in Kempten, Germany at Allgäu Gymnasium 2004-2005