Eric N. Email & Phone Number

Garland, TX, US

Dallas, Texas, United States

• Facilitate Scrum routines i.e., Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives.
• Collaborates with Product owner and development team member’s toprioritize and define stories using JIRA.
• Coordinates the work between onshore based in US and offshore team based in India.
• Integrate with project, technology and business partners to manage the projects and be proactive in gathering status updates from partners, while minimizing impact.
• Lead change management upon agreement between team members and stakeholders.
• Ensures the team has a healthy Product and Sprint backlog (in collaboration with the Product Owner).

United States

• Introduced rigor and discipline into the team's management of key initiatives and work streams through standardized project management practices.
• Led and facilitated Scrum work, Sprint planning, Stand ups, etc. for the team.
• Coach team in the creation and maintenance of their respective backlog
• Maintained and curated team's book of work and managed multiple tasks simultaneously in a collaborative atmosphere.
• Communicated organizational impediments to leadership and cleared impediments for the team.
• Created an environment of collaboration within the teams that allowed for open dialogue and productive solutions for resolving conflicts.

Bronx, New York, United States

• Encouraged ideas for product innovation, improved user experience, and met our corporate goals for growth and cost structures.
• Developed business cases for ideas that help prioritize road maps.
• Worked with business development on market opportunities and market trends.
• Designed user personas that reflect how our product is used and drove user experience improvements.
• Collaborated on ideas that drive value and profitability and looked for opportunities to apply core claims engine capabilities into new revenue streams in state, federal, or commercial markets.
• Created buy-in for product vision internally and externally.

Silver Spring, Maryland, United States

• Attended and presented program financials at monthly customer program reviews.
• Worked with billing department to ensure prompt and accurate monthly invoicing.
• Performed monthly variance analysis on program financials. Act as a key technical expert on financial analysis issues.
• Managed program Accounts Receivable tasks, to include invoicing, unbilled analysis, and resolution of billing issues.
• Monitored spending versus plan and notifies management promptly of any over runs/under runs.
• Monitored the status of financial accounts, ensuring that contract charges accurately reflect the correct labor hours and rates, subcontractor costs and other direct costs.