Eric N. Email & Phone Number

San Francisco Bay Area

Sales Account Manager supporting direct datacenter accounts.

San Jose Ca

- Inside Sales supporting OEM direct accounts: Supermicro, HP, & Intel- Served as the sales point of contact and addressed customer requests for mainly general business and product inquiries- Work with internal customers (CAS team, business unit, planners) to ensure customer orders are shipped on time - Monitor progress of major orders/shipments to ensure receipt- Inside Sales working with Distribution partners (Avnet, Arrow, Microland, Synnex) assisting customers with… Show more - Inside Sales supporting OEM direct accounts: Supermicro, HP, & Intel- Served as the sales point of contact and addressed customer requests for mainly general business and product inquiries- Work with internal customers (CAS team, business unit, planners) to ensure customer orders are shipped on time - Monitor progress of major orders/shipments to ensure receipt- Inside Sales working with Distribution partners (Avnet, Arrow, Microland, Synnex) assisting customers with un-forecasted demand for product or pricing concerns - Drive customer credits, refunds and returns with internal customers to closure- Lead Post-Acquisition project management of approximately $100 million account to successful integration of the Emulex-HP sales account team into Avago’s sales structure (i.e. forecast, order entry, planning, etc.) by ensuring a smooth transition to Avago sales related processes and procedures Show less

Milpitas Ca

- Managed all programs and deliverables, communications and expectations for key customer accounts including : Dell, IBM, HP, Intel, Symantec, Cisco, Apple, and SGI - Drove customer new product introductions, managing project schedules, milestones and deliverables; organized and drove all weekly status meetings, including quarterly business reviews, weekly engineering, technical meetings, and quality meetings- Tracked the status of all engineering and quality issues, providing weekly… Show more - Managed all programs and deliverables, communications and expectations for key customer accounts including : Dell, IBM, HP, Intel, Symantec, Cisco, Apple, and SGI - Drove customer new product introductions, managing project schedules, milestones and deliverables; organized and drove all weekly status meetings, including quarterly business reviews, weekly engineering, technical meetings, and quality meetings- Tracked the status of all engineering and quality issues, providing weekly status, estimated time of fix, and escalating as needed - Managed the supply chain for assigned accounts, providing expectations for all shipments and deliverables; ensured all materials & products are aligned and ready for worldwide product launch; monitored open orders and backlogs; communicated status, forecast and revenue estimations to management for each account by month/quarter- Managed and maintained the flow of information and activity with the customer regarding logistics, forecasts, scheduling, shipping and invoicing; managed requests for regulatory certification, custom shipping labels, custom packaging, and other issues related to shipping & managing product into various regions around the world - Managed all business, engineering and legal agreements to closure, e.g. NDAs, hub agreements, statement of works, legal contracts etc - Manager of evaluation products - developed & managed an evaluation pool of products that were provided to new customers for a set period of time; goal was to solicit new sales opportunities - Managed the relationship with key Linux partners such as the Linux kernel team, RedHat, SuSE, Miracle Linux, others, resulting in our RAID controller products supported by latest kernel and all the major Linux operating system releases - Developed and documented the sales organization ISO 9000 process Show less

Milpitas Ca

- Worked strictly on the Dell sales team at Adaptec, a major account for the company at the time, accounting for over ~$140+ million in annual revenue- Managed and drove customer new product introductions, managing project schedules, milestones and deliverables; organized and drove all weekly status meetings, including quarterly business reviews, weekly engineering meetings and quality meetings- Drove customer requirements for all new product introductions and for the creation of… Show more - Worked strictly on the Dell sales team at Adaptec, a major account for the company at the time, accounting for over ~$140+ million in annual revenue- Managed and drove customer new product introductions, managing project schedules, milestones and deliverables; organized and drove all weekly status meetings, including quarterly business reviews, weekly engineering meetings and quality meetings- Drove customer requirements for all new product introductions and for the creation of customized & localized documentation, specifically: Users Guide, Quick Start Guide and HTML (web based documents) Show less

Milpitas Ca

Bachelor Of Science (Bs), Electronics Engineering

- Bachelors of Science Electronics Engineering minor in Business Administration, San Jose State University, San Jose CA

Mba, Masters In Business Administration, Technology Management

- Masters of Business Administration, University of Phoenix, San Jose CA