Eric Ness Email & Phone Number

Philadelphia, Pa, Us

- Expert implementation of client RTSM applications to enable client start-up targets- Primary client engagement contact, responsible for the health of the client relationship working with clinical study teams to establish RTSM requirements and deliver robust RTMS delivery and oversight for study operations.- Work with product development and Quality Analysts to ensure study level applications are designed, configured, customized and tested to deliver a high quality, validated system to clients.- Expert in 4G Clinical’s RTSM technology; writing client study requirements using the system’s Smart Specification Editor, facilitating client and technical team review and approval, identifying additional client specific requirements and configuring final study application with specification interpreter.- Responsible for project level validation to ensure study application is developed, testing and deployed as per 4G Clinical SOPs.Identify study customizations required, if any, to ensure that an impact assessment can be properly conducted as per 4G Clinical SOPs.- Develop client and site system training manuals and deliver study training for clinical team.Prepare the PRANCER system for UAT and PROD, in coordination with the development team as necessary.- Coordinate efforts towards data uploads (users, sites, randomization lists etc.) in the different environments.- Coordinate efforts towards system integration with 3rd parties such as CTMS, EDCs, CROs/shippers, etc.- Work with client clinical supplies leads to understand their supply strategies, train them properly on the use of integrated forecasting capabilities and provide expert consultation for supplies personal in establishing their initial supply settings.- Customer Support point of escalation for any system or support issues where required

Conshohocken, Pennsylvania, United States

▪ Review protocols to determine best product to support study design as well as suggest other products the customer may be interested in and benefit from using. ▪ Meet with customer stakeholders to gather requirements, plan design, then work with both internal and external cross-functional teams to configure system to best fit customer needs.▪ Support customer on system functionality as well as design changes throughout entire study lifecycle including build, UAT, study conduct, and decommissioning while maintaining accurate scope and timelines.▪ Act as team SME on Randomization and Supply concepts as well as implementation best practices▪ Participate on internal team that creates, reviews, and presents training material on system functionality to both internal and external system users.▪ Participate on team to identify product functionality shortcomings, review upcoming functionality additions, and then write/execute test scripts against new features to determine product development success.

Audubon, Pa

Serve as a resource for client design consultations• Providing technical expertise for the requirements process and work to continuously move internal and externalspecifications discussions in a forward and positive direction• Facilitating discussions between internal and external resources to ensure that the key stakeholders and SMEs arerepresented and that the design reflects expert opinionImplement and review study configurations• Assist in configuration of study specific implementations within a robust web based UI for Trident IRT based on studyprotocols and specifications• Performing tasks associated with study configuration such as generation of kit lists, staging of data, and liaising with internalteams• Staging data for internal or external testingResponsible for developing and managing RTSM User Requirements• Gathering, analyzing, refining, and finalizing user requirements from multiple sources in an iterative manner.• Reviewing specification documents to ensure requirements are present and in the correct format• Developing the systems specifications including the requirements for reports, alerts, drug management and data transfers• Coordinating the schedules of internal and external resources to ensure timely submission of requirements throughout thespecification and design processes• Translating product features and functionality

Audubon

Assist with support and management of IRT studies in the Maintenance Phase• Works closely with the IRT Maintenance Managers on a variety of routine tasks on several “live” studies with the goal of becoming a subject matter expert (SME) for the Maintenance and Closeout phases of the IRT/IVR product environment.• Maintain and update documents, into a single version-controlled source, that support the Maintenance and Closeout phases of a study.• Participate in organizational reviews of proposed, current, and past IRT studies to improve on personal ability to better follow work instructions and other standards of practice.• Responsible for collecting and documenting details that support subsequent parameter and data changes• Respond to tasks from the Implementation Project Manager for post-go live study changes and upgrades.• May serve as Maintenance Project Manager on assigned studyEnsures adherence to project timelines• Working within a time-constrained environment, contribute to project deliverables in the maintenance and closeout project phases by following project plan work packages and timelines• Following up on outstanding items including missing or incomplete documentation, etc.• Responding to and/or appropriately directing client inquiries• Serving as additional point of contact to customers, customer’s vendors, sites, etc.

Sinking Spring, Pa

- Coordinate with Senior Buyer to manage 24,000+ SKU’s across 231 vendors.- Plan monthly mystery box project generating 7000 box sales and $316,000+ in first 6 months.- Plan orders 3-18 months in advance to account for product availability and projected sales (400,000+ pcs sold/year).- Coordinate with Marketing and Convention teams to fulfill their inventory needs.- Review invoices and contact vendors regarding pricing issues and/or product damages/discrepancies. Organize return shipments when necessary.- Source new vendors and create relationships to meet company needs.- Travel to both dealer and retail conventions to find new product ideas and discuss relationships with current vendors.- Perform routine database cleaning (remove old/cancelled orders, follow up on past due orders).

- Work closely with Clinical study team to manage payments for over 600 payees in 13 studies worldwide.- Oversee approximately $1.5 – 2 million in payments each month (dependent upon study data submitted).- Review investigator invoices & visit data to ensure compliance with study contract and budget terms.- Liaise with sites and Clinical study team to resolve queries regarding to investigator payments.- Conduct regular payment reconciliations with department management to ensure compliance with sponsor requirements.

Doylestown, Pa

Responsibilities include: - manage nine employees- maintain labor schedule while meeting profit goals- oversee all store activities- place and recieve all vendor orders - provide personnel hiring/termination recommendations to company president- conduct employee reviews for all store staff- personally handle sales and service work when needed

Responsibilities include: Building and servicing bicycles, maintaining service schedule, managing inventory, ordering product from distributors, assisting customers with purchases

Doylestown, Pa

Responsibilities include: Building and servicing bicycles, maintaining service schedule, managing inventory, ordering product from distributors, selling bicycles/service/accessories, assisting customers with purchases

Business Administration And Management, General

Bsba, Business Management; Business Information Systems

Activities and Societies: Men's Lacrosse TeamComputer Skills: MS Office Suite (Word, PowerPoint, Excel, Visio, Project, Visual Basic).