Eric Ka Yin Ng Email & Phone Number

London, Gb

London, England, United Kingdom

💫Assisting the C-Suite team with day-to-day tasks.💫Providing office management and support, including handling maintenance, running errands, and managing employee recognition purchases to maintain a welcoming and positive working environment.💫Overseeing all administrative responsibilities to ensure smooth operations in a fast-paced office.💫Independently managing the entire office relocation in January 2023, including packing, outsourcing an IT moving team, and overseeing installations.💫Acting as office culture champion by developing strategies to foster a collaborative environment. This includes leading the social and DEI committee, and planning activities aligned with company values, such as socials, team bonding, and annual celebrations (e.g., summer, Halloween, Christmas).💫Managing company merchandise, from sampling to delivery, collaborating with suppliers, resulting in a 50% budget saving compared to the previous year.💫Streamlining the travel and entertainment process by introducing and automating systems for complex travel organisation and bookings.💫Managing ordering, inventory, and budgeting for office travel, expenses, supplies, and equipment.💫Creating and maintaining calendar invites, and managing key employee dates such as birthdays and work anniversaries.💫Collaborating with internal teams to create content for the internal hub and office space, including introducing a global employee newsletter.💫Assisting with the global onboarding of new employees by providing equipment, information, and guidance on company policies.💫Maintaining and updating company policies across all regions.💫Working closely with HR on the probation process, including automating workflows on Monday.com.💫Collaborating with maintenance, building management, and suppliers to ensure a safe working environment for staff.💫Performing ad hoc duties in support of the office or executive leadership, including diary management.

Soho Works

London, United Kingdom

Paris Area, France

Sales support at Tomorrow ltd for Markus Lupfer.

London, United Kingdom

Key Accounts: Selfridges, Harrods, NAP, Matchesfashion, Browns, Lane Crawford, Barneys, Jelmoli, Helen – Marlen etc.Key achievement:• Responsible for achieving +20% over target (Pre and Main AW19)• Introduced new accounts (Majors & Independents)Responsibilities:• Responsible for all wholesale in North America/Asia/Europe• Schedules all Wholesale account meetings with major and independent stores• Prepares seasonal sales goals / budgets together with director and presents to upper management for approval (approx. £1.8m total)• Attends and presents the collection to buyers in brand sales meetings (London/Paris/NY)• Takes measure to ensures that sales goals / budgets are met each season• Responsible for showroom set up following brand visual merchandising guidelines • Partnering with major accounts and independent, ensure that purchase orders are received in time to meet buying deadlines • Providing in-store staff training to all Key accounts.• Maintains constant communication and relationship with buyers and planners of majors and independent stores• Weekly, monthly and seasonal best sellers analysis. Partnering with buyers and planners to ensure in season replenishments (reorders)• Liaise with all department to help customers with queries (customer services, credit, marketing team) • Handling RTVs• Partners with Merchandise Planner and Merchandiser on replenishments, ensure brand appropriate in store presentation, swaps and that end of season targets are met

London, United Kingdom

Handbag/Luggage/Accessories: Key Accounts: Selfridges, John Lewis, Debenhams, Urban Outfitters, JD Williams, Paperchase and HofKey achievement:• Introduced new accounts: Urban Outfitters, Asos and Paperchase Responsibilities:• Managing, assisting and providing quality customer service to all Kipling’s key account (First point of contact)• Planning and delivering sales target each season (Key account £500k, including agents account (approx. £1.6m total)• Planning and delivering re-order target (£50k-£100k per month depending on time of year) • Analysing all key accounts, weekly sell through reports, style selling and proactively working on re-orders, to make sure targets are met.• Carrying out meetings with key account teams, discussing brand positioning, sell through agreements, markdown contributions to drive business further.• Liaising with Marketing, Visual Merchandising and Graphic design teams to ensure all Marketing and VM materials reach the respective channels/customers. (Products, Banners, Social Media Content, Logos, customised marketing materials and campaigns)• Coordinating with customer service and overlooking all shipping activities to stockists• Carrying out sales meetings with key accounts each season• Providing in-store staff training to all Key accounts. • Managing the sales calendar and set up for showroom each season.• Liaise with all department to help customers with queries (customer services, credit, marketing team and agent) • Providing support to manager and Kipling Agents.• Providing support to all Kipling DTC (Full price stores & outlets)

New Look – Admin - Wholesale team (products/Allocation) Accounts: Worked on ASOS, Namshi, Zalando, Amazon

London, United Kingdom

SSL Creative Ltd Specialises in designing and manufacturing bespoke private label fashion collections, brands or category of on trend and affordable garments. Specifically tailored to clients needs and price point. Supply to such as Topshop, NewLook, Asos, Jane Norman, Joy, Justfab, Amazon, forever 21. Future Group(India), Superbalist (South Africa), Ardene (Canada) etc Job Description • Attend sales meeting with sales manger• Raising purchase orders• Communicating and building relationship with clients • Ensuring the collection process from sampling to bulk is implemented and monitored effectively and efficiently to achieve on-time delivery whilst maintaining high quality standards• Managing garment sampling and production schedules with factories• Responsible for the collection supply chain processes• Price negotiation with factories• Ordering all care labels and trims• Managing the critical path and keep it updated• Approving test reports, lab dips and strike offs• Assist with the Shipping & Logistics (Import & Export)• Work with managers to implement the company's policies and goalsACCOMPLISHMENTS- Helped start up a successful business- Introduced new accounts with JOY and Justfab - Help design team to create best sellers

London, United Kingdom

Retail / Online Business:105London is an independent store that stock several brands including its own brand.Job Description:- Store Managing on a day to day bases- Staff Hiring & Managing- Book Keeping- Customer Service- Sales Management- Stock Managing - Ensuring the collection process from sampling to bulk is implemented- Managing shoe sampling and production schedules with factories- Price negotiation with factories- Raising purchase orders- Managing delivery schedules- Brand buying for store and online (Selected, glamorous, paper thinks, independent Asianbrands)

Brighton, United Kingdom / Hong Kong

Because of the ability of being able to speak both English and Chinese, I was asked to go and support the first store opening in Asia (Hong Kong)- Assisting managers to help store opening - Training local staff- Assisting Visual Merchandiser - Help with stock room set up- Organising till areaSales associate - Brighton Branch - serving and advising customers taking payment- helping customers to find the goods they want- advising on stock amounts- giving information on products and prices- stacking shelves or displaying goods in an attractive way- arranging window displays- promoting special offers or store cards- ordering goods- handling complaints or passing them on to a manager

Brighton, United Kingdom

- Assisted fundraiser event manager - Administrative and organising work- Assisted fundraising event for Children with Cancer

Bachelor'S Degree, Product Design

Gcse, As, A2

7 Completed GCSE - Passed with Math GCSE - B 3 Completed AS & A2 - Passes