Eric Norwood Email & Phone Number

Mobile, Alabama, United States

Assisted the GM in managing P&L for a multi-million dollar operation, contributing to the location's overall operational success by achieving 8% growth in 2 years. Spearheaded the acquisition of a competitor, resulting in a $1M+ additional annual revenue increase for the location.• Led 5 department leads in improving operational efficiency and exceeding departmental KPIs for 18/24 months.• Reduced operational expenses 5% across all departments by implementing cost-control strategies.• Achieved double-digit year-over-year growth, with a 10% increase in FY23 and an 11% increase in FY24, underscoring strong market presence and business development efforts.• Enhanced customer satisfaction by 2%, maintaining a 95% customer satisfaction score by effectively resolving service issues and optimizing service delivery processes.• Collaborated with department heads to manage an annual budget of $300K, ensuring efficient and profitable financial operations.• Served as Safety Coordinator, leading the location to win the Safety Peak Award in FY23 and FY24—one of only 15 rental locations in the Florida Group to achieve this distinction.• Awarded the 2023 Outstanding Achievement Award, recognizing the location as one of the top 40 in the Rental Division out of 420 locations.• Regularly reviewed and analyzed financial statements, contributing to an 8% improvement in overall financial performance through consistent strategic planning and collaboration with the Plant Manager.• Facilitated the seamless execution of production systems and processes, ensuring daily operations remained on schedule with 97% adherence to production timelines.

Fort Campbell, Tennessee, United States

As the Battery Commander I direct training and operational readiness of 300 personnel. Maintain accountability and operational readiness for over 120 different assets and equipment valued at $80M. Manage an annual $1.2M training budget.• Achieved and maintained personnel assignment readiness at 97%, exceeding the organization standard of 95%.• Reduced equipment shortages valued at $287K in the first six months by 30%.• Saved the organization $50K by resourcing equipment shortages rather than using the taxpayer’s money.• Directed 300+ cross-functional employees, including 6 distinct departments, including logistics, communications, and HR.• Managed and accounted for the third-largest property book in the division valued at $80M without any losses.

Fort Campbell, Tennessee, United States

Manager - Fire Support (Brigade FSO). Strategic planner driving coordination, and execution of long-running defense cooperation to strengthen relations with the U.S. and Ukraine. Advised leadership on integrating fire support assets, including artillery, army attack aviation, and fixed-wing close air support to support the scheme of maneuver. Disseminated fire support guidance to personnel and synchronized fire support plans.• Communicated across 100+ operations team staff for U.S. and Ukraine forces with maneuver units that were key to building relationships necessary for well-planned and coordinated team-level collective training events.• Synchronized strategic planning efforts of joint defense capabilities between seven department leads and three NATO forces. • Advised and partnered with five NATO allies (United Kingdom, Canada, Poland, Lithuania, and Sweden) to improve the capability and readiness of the Armed Forces of Ukraine.• Department lead for the planning and execution of Rapid Trident, a multinational training exercise between allied Nations, consisting of 6,000 + multinational troops• Cultivated relationships within that contributed to aggressively pursuing organizational improvement and success.• Collected key data points and developed & re-evaluated operations drills & SOPs to standardize operational procedures.• Delivered reliable results by developing and executing Leadership Professional Development that contributed to shared understanding and motivated divisions to pursue improved operations integration.

Fort Bliss, Texas, United States

Executive Officer overseeing maintenance, logistics, and supply of a radar team, a medical section, 6 agency staff sections, and a headquarters section. Supervised all supply transactions and the maintenance of over 115 vehicles and equipment valued at $70M+, ensuring the operational readiness of equipment.• Streamlined operational efficiencies and coordination between 6 teams in a headquarters unit with the organization headquarters. Resulted in forecasting and a steady running estimate for the organization (unit).• Saved $20M+ through effective equipment turn-in and oversaw organization divesture of excess equipment.• Trained 200+ personnel based on a $2M annual operating budget, resourced and provided logistical support for 6 departments within the division.• Diligently worked with sections to maintain an organized and methodical system for their subordinates to account for equipment and training, setting conditions for a successful change of inventory.

Fort Bliss, Texas, United States

Group Manager, overseeing readiness, welfare, discipline, and training 188 personnel, including junior and senior leaders from 35 occupational specialties in support of the United States Central C Managed the fielding, training, integration, and evaluation of networks, capability packages, adaptive, and core fires capabilities under realistic scenarios. Provided candid feedback for tested items and offered refinements to enable informed acquisition decisions by senior leaders. Supervised and trained 36 personnel, and the accountability, maintenance, and readiness of assets more than $18M.• Achieved a 95% operational readiness rate, on par with the Army standard, by expertly handling challenges and tasks and consistently producing exceptional results while ensuring the organization remained mission capable.• Developed and trained subordinates within the Fire Direction Center (FDC), resulting in a team FDC placing #1 of 3 in the division competition, achieving top honors for the division.• Analyzed situations and examined the second and third-order effects of individual decisions while presenting ingenious solutions to complex problems, often achieving greater efficiency.• Achieved overwhelming success throughout 7 live-fire periods that resulted in 1,000+ rounds safely fired in support of maneuver. Maintained firing capability while repelling an enemy attack & evacuating wounded personnel.

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Arts (Ma), Management And Leadership

Significant Coursework: Organizational Behavior, Executive Staff Management, Logistics, Organizational Development, Managing Human.

Bachelor Of Science (Bs), Business Administration And Management, General