Eric Papa Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

-Recruit, supervise, evaluate, develop, and retain talented program team members responsible for delivering Year Up’s new iterations of training products, projects, and solutions.-Demonstrated experience in complex project management, managing a project and effective communication as it relates to change management across an organization.-Oversee the.

-Act as an educational consultant for all Year Up sites.-Build and deliver assessment tools based upon Consumer Banking coursework.-Mentor and provide support to new hires across sites at Year Up.

Providence, Rhode Island Area

• Created key metric indicators for enhancing student retention and employee satisfaction rates through corporate partnerships and site visits.
• Engage with 80 students using student development theory, creating a growth mindset, and challenging each student to reach their true potential.

Greater Boston Area

• Taught COP 4500: Experiential Learning Preparation, INT 2000 Experiential Learning Preparation, and EDU 6184 Interdisciplinary Foundations of Education.
• Demonstrated proper formats and layouts for Resumes/Cover Letters within different industries.
• Met with Co-Op leaders to triangulate data, analyze trends, and build curriculum around data.
• Empowered the students to understand their own personal brand, strengths, skills, and interests to find a career that would be meaningful for them.
• Used Tableau to monitor and measure class success of landing a Co-Op or internship.

Greater Boston Area

• Caseloads consist of a high number of International Students with extensive backgrounds.
• Created a Learner Journey Map and effectively incorporated it into the various programs to ensure retention
• Microsoft Outlook, Salesforce, Banner, and SPSS software for reporting purposes.
• Held workshops on LinkedIn portfolios, the importance of networking, and how to build an effective resume.
• Used Salesforce to monitor, report, and record data in relation to meetings with students, faculty, and staff.

Pensacola, Florida Area

• Contemporary Issues in Criminal Justice: CCJ 4026
• Facilitate classroom dialogue to achieve learning outcomes.
• Collaborative Institutional Training Initiative Certified in ‘Responsible Conduct of Research Refresher for Social, Behavioral, and Education (SBE) Researchers.’
• Discussed current Criminal Justice issues in relation to a theoretical approach. Topics include: Police Legitimacy, Human Trafficking, Death Penalty, and Solitary Confinement.

Pensacola, Florida

• FERPA Certified and Banner Systems Certified.
• Built rapport and trust with over 250 Criminal Justice Students (Undergraduate/Graduate)
• Higher Education: Excellence in Diversity Award 2016
• Demonstrated ability to enhance retention, identify stop-outs, and measure key performance indicators.
• Collected data sets involving student perception of academic advising for research purposes.

Pensacola, Florida Area

• Mentored Undergraduate students and provided peer tutoring support.
• Providing adequate study material for students needing extra help
• Data entry of documents, ensuring that documents are scanned and saved properly in system

Warwick, Rhode Island

• Dishwasher, Busboy, Cook, Server, Bartender, and Manager.
• Worked my way through each phase of the restaurant to acquire an understanding each role had in operating effectively and efficiently.

Bachelor Of Arts (B.A.), Criminal Justice And Social Welfare

Activities and Societies: Member of Alpha Phi Sigma

Master Of Science - Ms, Criminal Justice And Criminology. Concentration In Educational Leadership

Activities and Societies: Criminal Justice Graduate Student Association- Treasurer.

High School Degree, General Education