Eric Patterson Mba Email & Phone Number

United States

Henrietta Ny

Manage the sales floorCoach the associates to the store goalsOver see all aspects of customer servicePartner with the doctors to achieve store goalsRecruit new staffManage payroll and associate hours See lessRecruit new business

Syracuse, New York Area

Manage the sales floorCoach the associates to the store goalsOver see all aspects of customer servicePartner with the doctors to achieve store goalsRecruit new staffManage payroll and associate hours

Syracuse, New York Area

Manage preload production based on daily volumeWork with dispatch to create efficient driver runs limiting driver hoursAnalyze employee production based on pieces per hour and proper work methodsOver see several areas of responsibility crucial to keeping the operations running including load areas, the SPA, charge slides, secondary slide and the DAHold daily PCM dealing with warm up and stretching and other safety topicsConduct safety observations and feedback along with DOK trainingManage service issues

6 Direct ReportsFull Operational/Budgetary ResponsibilityManaged current customer portfolio through the cross-selling of bank productsAcquired new business through outbound sales calls, business presentations and referralsCreated collaborative atmosphere between sales, customer service, and marketingConsistently exceeded operational goalsCollaborated with sales, customer service, and marketing to maintain a customer service level of 86% or aboveImplemented Customer Relationship Review computer modeling to assist in the sales process

7 Direct ReportsResponsible for originating mortgage loans for the entire State of New YorkIndividually responsible for half a million in loan production per monthCoached and trained five loan officers generating 1.25MM in loan production per month Collaborated with loan officers and loan processors to obtain loan approvals

3 Direct ReportsResponsible for offering lending products to consumers and retail businessesCollaborated with the company attorney to reduce losses due to delinquent loansOver saw all aspects of employee training and development

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelors Of Science, Business Management

Activities and Societies: University of Phoenix Alumni Group