Eric Pickering Email & Phone Number

Eric Pickering is a Senior New Busines Associate at Sammons Annuity Group.

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  Senior New Business Associate

  Sammons Annuity Group

  Jul 2008 - Present

  1. Demonstrated excellence performing one of the following functions of the NB Associate position. • Provide excellent customer service via telephone (inbound and/or outbound), e-mail, and/or written communication, handlingpolicy inquiries. Must conduct communications in a pleasant, helpful manner. Take accountability and provide follow through toensure correction is made to resolve problems or complaints and notify individuals of action taken. Perceive, distinguish, andempathize with emotions of internal and external customers. Record calls process requests, andupdate account history with results of inquiry to include proper documentation.• Process applications and corresponding paperwork and document any outstanding requirements. Independently conduct initial review and make judgment & decisions that fall within prescribed policies and limits.Know when to involve management for items outside scope of authority.

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  Des Moines Area Community College