Eric R. Email & Phone Number

Berea, Ohio

Maintain FTP directories to ensure field techs always have the latest databasePart of an on-call rotation which provides customers throughout Ohio and Michigan with 24/7 supportMaintain communication with major hospitals and other internal offices to make sure the customers needs are metWork as a part of a team in setting up networks, commissioning, and deployment of systemsUtilize proprietary software to program and integrate the Rauland Borg Nurse Call system in to existing phone, middleware, network, location tracking and paging systemsWork directly with end users of these systems to manage projects and ensure timelines are met to keep on scheduleWork remotely on hospital servers to troubleshoot field devices

Cleveland/Akron, Ohio Area

Installation of Rauland-Borg nurse call systems in various hospitals including Cleveland Clinc, Metro Health, University HospitalsConfiguration of the nurse call system in order to make all the devices communicate.Setup the nurse call system so that it will communicate on the local network with other IP based nurse call devices.Setup nurse call system at enterprise level by configuring the settings on a Windows based server in order for the systems to communicate between different buildings.Help with integration of nurse call system with other communication systems such as phone systems, overhead paging, code blue, etc. On call service. Taking after hours calls and figuring out issues related to nurse call.

Parma, Oh

Highly talented and dedicated phone sales professional. Proven ability in achieving sales quota and customer services. Expertise in presentation skill and account management. Excellent communication skill Customer oriented Problem solving ability Easily build rapport Goal-oriented