Eric Ramos Email & Phone Number

Chesterfield, Mo, Us

Phoenix, Arizona, United States

Handled On-Call responsibilities such as nightly deployment smoke testing and resolving nightly batch failures in Guidewire PolicyCenter. Communicated frequently with Computer Operations to run data change scripts to fix pressing issues in production like adding Producer CodesHelped with the rollout of Guidewire Cloud by handling daily deployments to lower code environments for Guidewire BillingCenter, Guidewire PolicyCenter, and Guidewire ClaimsCenterUnderwent Guidewire Certification training and obtained Associate level certificationWorked on a variety of Forms for User Stories in Adobe Experience Designer and added javascript logic to them for appropriate functionalityHandled adhoc code merges in Guidewire Cloud and Guidewire V10 as was requestedParticipated in Scrum ceremonies and worked on User Stories for Guidewire V10 and Cloud

Ballwin, Missouri, United States

-Properly routed all incoming faxes, paper, or electronic information while protecting and followingHIPAA regulations.-Scheduled and rescheduled patients as well as registering patients to the practice.-Assisted in preparing surgeries as well as assisting during surgeries.-Collected co-pays and processed payments towards Slim Image, LLC.

Greater St. Louis Area

-Participated in all Agile/Scrum ceremonies as a part of the Guidewire Feature Team and developed User Stories and resolved Defects with daily for the state of Rhode Island-Worked and developed alongside lead engineer in backend of Guidewire Billing Center in resolving billing delinquency workflow issues when a payment becomes overdue, and defects with existing batch jobs.-Handled On-Call responsibilities such as preparing RFCs, lead nightly application deployments, worked directly with stakeholders to resolve code defects and tickets, and identified and created new defect tasks for team-Worked on rollout of Guidewire Application to Ohio and West Virginia Developed dashboard activity notifications for insurance agents Added Mine Subsidence Insurance to Guidewire Policy Center for West Virginia Added various new coverages for both states, an example being High Value Home-Collaborated with BAs/QAs to properly assess defects and user stories-Wrote own test plans and executed other members’ test plans as needed

Fenton, Mo

St. Louis, Mo

- Worked hand in hand with company database designer in designing company database whichstores client info, products, contracts, and office supplies.- Debugged current versions of the database and reported to head Designer- Updated database designer daily on what company employees felt database was lacking- Communicated with main future database users and added fields into the database which theythought helpful.- Created workflows and integrated them within the database so employees would have automatedmessages and tasks created for them and other related employees when adding a client orcreating a company event.

Bachelor Of Science - Bs, Computer Science

Minor, Mathematics