Responsible for the strategic communications leadership for OMA&D. Develops and leads the office’s internal and external communication strategies, marketing, and promotion to ensure effective communications within the office, throughout the University of Washington, and with OMA&D’s external constituencies. Critical to OMA&D’s access, success, and transformational efforts.Serves as a member of the OMA&D administrative leadership team and acts as OMA&D’s primary contact for University Marketing & Communications, University News Service, departmental and collegiate communications contacts, and the media.

I managed both external and internal communications for four umbrella organizations, communicating with a staff of sixteen, as well as continuous projects with printers, PR consultants, distributors, graphic designers, vendors. I planned and executed social media campaigns and delivered training on “Social Media for Small Business.” I worked with more than 1,400 businesses to collect and amplify their stories including coordinating messaging with Fortune 50 companies.

I had statewide responsibility for developing, implementing, and managing community-based and public outreach and education initiatives. Additionally, I developed and incorporated new and ongoing projects and programs to meet the goals and objectives of the Attorney General's Office. My position collaborated with internal AGO work units to maintained partnerships with key stakeholders.• Equivalent duties of Principal Program Manager.• Utilized vast network of community organizations statewide to deliver information and services to all Washington State residents. • Increased in-person constituent outreach by 2.5 times in 12 month period.• Planned, organized, and executed an average of 61 in-person events reaching more than 6000 Washingtonians, and 24 media events per calendar year.Seattle Central College, Business Technology Management, Technology Advisory Committee member.• Financial Education Public Private Partnership (FEPPP) Development Committee member.• Governor’s Office for Regulatory Innovation and Assistance, Small Business Liaison Team Member, Outreach Committee.• AGO Grant Review Committee member, responsible for issuing more than $350,000 in grant funding.• AGO Language Access Plan Committee member.• AGO Diversity Advisory Committee member.• Consumer Protection Washington (statewide public-private partnership), individual contributor.

My position was with the Enterprise Projects Team while the organization underwent a complete claims system conversion. In this role I assisted in the creation and maintenance of project lifecycle artifacts, maintained reporting on project status (scope, budget, and quality compared to RFP and SLA), and screened more than one million dollars of invoices each month. Through my diligence, the organization was able to save tens of thousands of dollars by catching billing errors and services out of scope from the contract. The project team was highly technical in nature.• Completed business needs analysis for multiple business areas for project scoping and planning.• Wrote and delivered training to multiple business areas for new system integration.• Completed complex data analysis on performance metrics and feedback loops.• Strategic Planning Committee member for multiple key performance indicators.

I coordinate with 120+ clinics in the state of Washington for the Save Healthcare in Washington campaign to expand Medicaid during the early 2013 legislative session. I collect, track and organize messages that are hand delivered to state Representatives, Senators, and the Governor. This job includes daily correspondence with clinic managers, patients, legislative branches of government, and working internally to coordinate the collection, data entry, and dissemination of personalized messages from constituents to legislators in their districts.

I served as the lead coordinator of an English school in Mexico that serviced 500+ students in the area. I managed multiple teams of more than 35 people, and assets equivalent to more than $1 million US Dollars. My focus was on growth and retention, as well as tracking and improving academic quality and integrity. While at this post, I raised group averages, test scores, enrollment, and lowered operating cost increasing margins.

Assist in the daily operation of the regional Vocational Rehabilitation and Employment Program. Auditing and compiling complete veteran records for rehabilitation. Compiling data and assembling reports for review. Coordinating with support services to facilitate training and technical equipment issues related to the VR&E department. Technical customer service handling difficult questions and complex veteran issues. Coordinate with IT and multiple divisions within the VA to implement a new training and testing platform. Maintain confidentiality of sensitive and personal information of over 1500 veterans. Perform Office administrative tasks such as filing, copying, letter writing, spreadsheets, and office organization. Supervisor’s Name: David Boyd US 206-220-6128

Provide courteous, friendly and efficient guest service. Effectively trains all Team Members and work well in a team environment. Manage the daily tasks and workload of over 70 employees. Supervise purchasing of more than $50K worth of inventory monthly. Track sales and margins greater than or equal to $100K weekly. Effectively communicates with Chef, Team Leader, and store leadership.

Review, analyze, and resolve claims through the utilization of procedures, reference materials and on-line tools for moderately complex claims. Adhere to strict guideline and maintain compliance with the Federal Employee Program. Responsible for accurately coding claims through the system. Translate data into information acceptable to the claims processing system including follow up on pended claims. Prepare claims for return to Provider or Subscriber when additional information is needed. Consistently meet time/productivity goals that aligned with corporate objectives. Maintain confidentiality of all documents/files. Provide 'buddy training' and feedback to new associates. Apply commitment to quality by doing things right the first time to avoid defects from reaching customers or requiring internal re-work.Supervisor's Name: Joyce Hallmark US 425-918-4879

Coordinate with 4 multiple level divisions to ensure the safe and efficient operation of a nuclear power plant. Coordinate over 15 auxiliary support services to schedule and track maintenance and overhaul of 6 nuclear submarines. Create, supervise, deliver, and track training to more than 175 crewmembers on various ships systems and emergency procedures. Catalogue, track, and submit requisition requests for a budget of more than $300K quarterly. Behavioral conduct in accordance with a "secret" security clearance. Awards and Titles: Good Conduct Medal, Certified Shipboard Instructor, Quality Assurance Inspector, and Engine Room Supervisor.