Eric Reed Email & Phone Number

Cape Coral, Florida, United States

Director of Operations at Sun Splash Family Waterpark

Roanoke, Texas

Director of Operations at Hawaiian Falls Roanoke

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Dallas/Fort Worth Area

Cincinnati Oh Area, Louisville Ky Area, Dayton Oh Area, Fort Worth Tx Area

• As a District Manager I was responsible for 13 managers and about 70 total employees.• Hired and trained Store Managers, ensured a positive sale culture is in place by coaching, training and developing, conducted store visits to ensure company objectives were in place such as sales goals, exceptional customer service, proper operations, loss prevention, and merchandise standards. Also managed payroll at or below budget consistently, while increasing employee productivity.• Quickly… Show more • As a District Manager I was responsible for 13 managers and about 70 total employees.• Hired and trained Store Managers, ensured a positive sale culture is in place by coaching, training and developing, conducted store visits to ensure company objectives were in place such as sales goals, exceptional customer service, proper operations, loss prevention, and merchandise standards. Also managed payroll at or below budget consistently, while increasing employee productivity.• Quickly moved to replace store managers due to underperformance or unwillingness to motivate/train and hold their teams accountable.• Was given the responsibility to onboard 2 new District Managers in Houston and San Antonio, TX• Finished 6 of 12 months at 1st place in Amtel’s 2014 Performance Ranker. • Placed 3rd out of 11 in the N Central National Stack Ranker for 2014• Completed 2014 with a 93% Average from T-Mobile Brand Audits Show less

Dayton, Ohio Area

• As a Store Manager I was responsible for 4 to 6 employees.• I hired and trained employees, motivated employees to give exceptional customer service, counseled underperforming employees, controlled costs and product loss, created and modified schedules, opened and closed the store and improved overall productivity.• Received 1st place in Q1, Q2, Q3, and Q4 2013 for “Winner’s Circle” and overall winner for 2013 (an award given for best total performance in the… Show more • As a Store Manager I was responsible for 4 to 6 employees.• I hired and trained employees, motivated employees to give exceptional customer service, counseled underperforming employees, controlled costs and product loss, created and modified schedules, opened and closed the store and improved overall productivity.• Received 1st place in Q1, Q2, Q3, and Q4 2013 for “Winner’s Circle” and overall winner for 2013 (an award given for best total performance in the company).• Consistently one of the top 10 stores in the company in total performance.• Assisted the District Manager in sales and productivity through spreadsheet reporting and email communications to the store management team. • Visited multiple store locations to assist in motivating the teams to hit company sales and operations goals and customer service expectations. Show less

• Was responsible for the wireless sales results of 35 national retail locations (combination of Wal-Marts, Costco’s, Sam’s Club’s, Best Buys and prepaid locations).• Trained employees on new T-Mobile products and services, and motivate them to sell those products and services. Also responsible for consulting with Management in those locations on how to better accomplish our mutual sales goals. • Led my market from 55% of revenue goal when I arrived, to over 222% to revenue… Show more • Was responsible for the wireless sales results of 35 national retail locations (combination of Wal-Marts, Costco’s, Sam’s Club’s, Best Buys and prepaid locations).• Trained employees on new T-Mobile products and services, and motivate them to sell those products and services. Also responsible for consulting with Management in those locations on how to better accomplish our mutual sales goals. • Led my market from 55% of revenue goal when I arrived, to over 222% to revenue goal• Winner of the “Central Area Star Award” in Q4 2011 for “outstanding High-Quality, Values-based performance and contributions” (this is a quarterly award given to just a handful of employees of over a thousand).• Finished top 3 in the Central Area in Q4 total performance 173% of revenue plan Show less

As a district manager I was responsible for a combination of 21 Hollywood Video, Movie Gallery, and Game Crazy Stores (about 175 employees). Quickly moved to replace more than half of the store managers in a newly asigned district due to underperformance or unwillingness to motivate/train and hold their teams accountable. Led the worst District in the Region (bottom 10% in the chain) to the #1 ranked District (out of 62) in the Chain in 2 months. Led the Region in multiple sales focuses.

As a Store Manager I was responsible for 8+ employees and driving the productivity of the store. I led the first location I managed from 1600th in the chain to top 10 in the chain in overall productivity. The second store I managed I led from 2200th in the chain to top 100 in the chain in overall productivity in just 4 months. Won multiple District and Reginal sales contests.

Education record

Education record