Eric Richmann Email & Phone Number

Senior Executive in Customer Centric Digital Transformation - Forte in Driving Executive leadership in Xperience Design, Strategic management and delivery of Customer centric User Interface design. Domain Experience covering Travel and Aviation ,Mining and Resources, Business Shared services , Corporate Product Design, Innovation and Interactive Digital Experiences.Principal Business and Solution Advisor in Digtal Business covering, Intranet strategies for Collaboration,Document Imaging, Information management and Search. Strategic Consultancy and delivery of Human experience solutions across business sectors encompassing Airline and Travel Functional units Sucessful and proven background across various core Business sectors of Airline Operations, Airports, Passenger experiences , Holidays, Cargo, HR, Facilities management and Finance.Proven experience of innovative leadership and systems management achieved through disciplined practices, effective procedures, matrix people management and setting high performance standards.Able to make quick improvements by integrating requirements and methodologies in a demanding, ever changing environment.Excellent communication, interpersonal, and analytic skills with a proven ability to work efficiently at strategic and management levelsSpecialties: User experience & design Convergence digital strategist in Aviation and Travel Sector Business Solutions- Customer experience and User Interface design Strategy and delivery of Aviation domain based Web, Desktop and mobile and ecommerce application environments .- Strategic specialist in Innovative Advertising and Multimedia solutions, covering Education Training Solutions, Media management , Kiosks , Information Display systems- Enterprise Information Management and Architecture, covering Enterprise Collaboration, Document Management and Search

Listed skills include Information Management, Document Management, Web Content Management, Strategic Planning, and 32 others.