Eric Rickard Email & Phone Number

Marana, AZ, US

United States

I reported to the director of the custom solutions department and was responsible for architecting solutions for our largest cable tv customers related to order/payment/subscriber efficiencies, guardrails, and custom processes. Typically these were custom solutions that were out of reach for their internal IT departments due to cost, timeline, or.

Denver, Colorado, United States

This was a new position designed to create a software-solutions support team. I reported to the director of the custom solutions department and was responsible for four employees performing maintenance and full-software-support for over twenty custom solutions written in multiple languages and platforms.I formed and grew an entirely new team with many.

Denver, Colorado, United States

• Implemented various landing page order rules associated with telecom, internet, and Prism-TV products. Campaign sales increased and targeting sales increased as measured by analytics software.
• Orchestrated numerous troubleshooting scripts across inbound webservers to identify malicious IP’s harvesting zip codes and market data. This resulted in improved security until a more permanent fix could be put in.
• Implemented numerous improvements to web-servers and build processes to decrease CI/CD timeframes.

Denver, Colorado, United States

• Designed and developed landing page gadgets and widgets for broadband subscribers such as weather, call-logs, my-account, channel-guide-listings, and contacts. This resulted in customer retention and ad-based revenue.
• Large scale server solution written in Java to capture telephone network events published on Tibco bus platform. These messages were aggregated and summarized for a telephone subscribers inbound and outbound call logs.

Denver, Colorado, United States

• Maximized throughput and accuracy for an automated order flow-through engine handling tens of thousands of orders per day as part of the Telecommunications Act of 1996 wherein competitive-local-exchange-carriers could.

Denver, Colorado, United States

• Participated in developing and implementing an automated warehousing system for telecom featuring state of the art mobile RF devices, thermal printers on forklifts and other warehousing equipment, along with support of.

Denver, Colorado, United States

• Optimized the payroll cycle for a 7,500-employee subsidiary by providing business requirements around keyboard macros, default payroll data entries, and optimized audit reports. This resulted in a seven-headcount.

Denver, Colorado, United States

• I achieved proficiency in desktop tools such as Lotus, Word-Perfect, and early messaging platforms to provide Power-Point-like presentations focused on financial goals, results, and statements. This resulted in much.