Eric Rife Email and Phone Number

SwiftStack is an object storage system which includes an unmodified, 100% open-source release of OpenStack Swift at the core. In addition to Swift, SwiftStack provides extensive functionality for deploying, integrating, upgrading and managing single and multi-region Swift clusters, supported by SwiftStack 24x7.Swift is designed to store files, videos, analytics data, web content, backups, images, virtual machine snapshots and other unstructured data at large scale with high availability and 12 nines of durability. Swift can be configured with as few as two nodes with a handful of disk drives and scale to thousands of machines providing hundreds of Petabytes of storage distributed in geographically distant regions. Swift is designed from the ground up to scale horizontally without any single point of failure.

Solutions Architect for SwiftStack, SwiftStack is an object storage system which includes an unmodified, 100% open-source release of OpenStack Swift at the core. In addition to Swift, SwiftStack provides extensive functionality for deploying, integrating, upgrading and managing single and multi-region Swift clusters, supported by SwiftStack 24x7.

* Direct Sales Engineering team on the architecture and design of small to large scale software defined storage solutions for customers.* Provide technical configuration review of customer solutions.* Define training requirements and curriculum for both internal and external consumption.

Responsible for the design, creation, marketing, selling and expanding of our Red River Telework Kits (RTK) and our Mobility Practice as a whole. Responsible for presenting and training OEM’s on how to integrate RTK’s into their technologies and how to engage in solution sales.* Created a bundled mobility kit that allows for a single part number procurement that incorporates integration services, delivery, deployment, end user help desk, depot replace and customized solutions* Created custom double sided marketing slick detailing the value of telework and the different options available to our customers.* Created radio commercials and YouTube videos advertising RTK to the federal marketplace* Actively contribute to social media such as Twitter, LinkedIn and Facebook as it pertains to telework.* Work with manufacturers such as Cisco, Lenovo, Panasonic, HP and Dell to educate their sales force about our telework offering and attend sales calls in tandem to provide information to customers.* Actively engage customers via face to face or phone meetings to discuss how RTK can solve their telework initiatives and help them meet government mandates.* Work with customers to help define and create telework policy and ensure telework lifecycle is clearly understood.

Responsible for all Information Technology infrastructure and the creation of our HelpDesk and Integration services offering. Responsible for all business systems and corporate resources both in the office as well as remote. * Created and managed IT budget of $500K annualy* Managed the migration from Exchange 2003 to Exchange 2007 while moving from a physical server instratucture to a virtual infrastructure.* Managed the upgrade to Citrix XenApp server from Citrix Presentation Server* Created a mobile support infrastructure that included BlackBerry, Droid and iPhone support for email, contacts, calendars and corporate applications* Created an enterprise email archiving solution utilizing Symantec E-Vault* Assisted with a SharePoint 2010 deployment and creation of corporate intranet based on this framework* Created policys and procedures associated with our ISO9000 certifications. Improved and updated these policies to provide more robust reporting and responsibility towards IT operations

* Create engagement methodology (Asess, Design, Implement, Operate) for the company and build customer documents templates around each of these areas.* Created standardized SOW’s templates for Virtualization, Network, Security, Wireless assessments as well as for all professional services opportunities.* Created an engineering Wiki that contained relevant engineering processes and procedures. This was sorted into two sections, Sales and Engineering. This allowed for the sales team to quickly locate documents that would assist them in profiling and qualifying customers.* Direct Pre-Sales Engineering team on the assessment and design of large scale technical solutions for customers.* Provide costing, analysis and time estimations on professional service engagements* Work with Executive Staff to develop technical direction and focus for the company* Manage IT staff and offer direction on responsibilities including Exchange 2003, MSSQL Server 2003, and Netbackup Backups. Define system standards for all desktops, servers and office architecture.* Provide technical configuration review of customer solutions.* Help customers understand how technology can provide improved Total Cost of Ownership and efficiencies.* Define training requirements and curriculum to enable engineering staff to provide heterogeneous, cost effective solutions.

* Manage Sales Engineering team. Provide mentoring and direction to Pre-Sales engineers on all aspects of architecture, design and presentation skills.* Manage MIS staff and offer direction on responsibilities including Exchange 2003, MSSQL Server 2003, and Brightor Backups. Define system standards for all desktops, servers and office architecture.* Work with manufacturers to design training curriculum for sales engineering staff allowing PCMG to better service our customers. Design and present training presentations for all PCMG staff including non-technical staff.* Advise Senior Management Team in defining new technologies and manufacturers to focus future sales efforts.* Managed integration of PC Mall Gov process and procedures into GMRI infrastructure. Wrote ISO 9001 process documents for MIS and Sales Engineering departments. * Helped to successfully pass Sarbanes Oxley (SOX) audit on MIS process and procedures.* Cross trained both Technical and Sales staff on multiple manufacturer platforms and products and how to leverage those solutions to customers.

* Pre-Sales Solutions Architect working directly with government customers and manufacturers to Architect and Implement enterprise solutions that include multi-terabyte storage, multi-tiered system architectures, HA configurations and vertically scalable designs.* Architect Disaster Recovery (DR) and Continuity of Operations (COOP) solutions.* Design Information Lifecycle Management (ILM) solutions utilizing HSM software and multi-platform hardware to include tape libraries, SATA, and FCAL arrays* Managed a multi-year, $38M project for a government customer to architect, install and maintain a Sun Microsystems server and storage environment. Management of this project involves detailed attention to contract SLAs as well as coordination with multiple manufacturers for the delivery of equipment and several on-site Systems Integrators.* Act as Engineering Lead on proposal teams responding to complex, multi-year, multi-platform requirements. Interpret RFP requirements, define multiple solution design options and participate in defining win strategy. Extensive technical writing experience as well as participation on proposal review teams and competitive pricing analysis.* Work directly with end user clients as well as internal Sales Representatives to heighten awareness and understanding of current hardware and software technology as well as advanced technologies. Work directly with manufacturers to understand timelines for release of new technology and assist customers in planning for future consolidation efforts. * Set up engineering test bed and work directly with new manufacturers to understand their technology and test that technology in lab environment.

* Work directly with end user customers to define current and future requirements for enterprise level systems; perform capacity planning for purchases.* Assist customer in evaluation of current resource utilization and help design solutions to improve utilization.* Manage multiple engineers and projects to ensure: * technical resource availability to meet program schedule requirements * appropriate technical resource utilization within the overall corporation * Perform post sales installations and configurations including DNS, DHCP, Sun Rays, Veritas (VXVM), Solaris Volume Manager (SVM), Sun Clusters, SANs, Fibre/SCSI Storage Arrays and Netbackup* Work with customers to analyze and architect server, storage and application consolidations of their current infrastructure* Utilize Jumpstart/Flash archive technology for rapid deployment of standard OS image at customer sites* Provide technical product information and assist in producing accurate and timely presentations, quotes, RFIs, RFPs, configurations, and installations* Interface with customers to coordinate technology demonstrations and field trials, and to provide technical information in customer meetings and other interactions. * Create and deliver technical presentations, gather ongoing prospect/customer feedback, requirements and related information, and provide technical descriptions and content for proposals in response to RFPs & RFQs* Provide technical expertise in sales presentations and product demonstrations* Articulate complex technical concepts to various audiences