Eric Robbins Email & Phone Number

Led a globally dispersed team of 12 System Administrators in the management of AWS Windows servers, Atlassian product suite and DevSec Ops solutions.Created technical documentation for service desk team write technical instructions in the administration of systems, common issues and technical procedures.Implemented and Maintained JIRA Service desk solution to ensure tracking of user issues and management over 2500 users.Conducted Technical interviews of personnel to… Show more Led a globally dispersed team of 12 System Administrators in the management of AWS Windows servers, Atlassian product suite and DevSec Ops solutions.Created technical documentation for service desk team write technical instructions in the administration of systems, common issues and technical procedures.Implemented and Maintained JIRA Service desk solution to ensure tracking of user issues and management over 2500 users.Conducted Technical interviews of personnel to ensure qualified candidates were selected to fulfill staffing requirements. Show less

Fort Walton Beach, Florida, United States

Managed Information Technology division’s daily operations ensuring customer requirements exceeded expectations, analyzed end user requirements in order to make recommendations for technical improvements, and provided guidance to team members to ensure completion of assigned tasks. Directed budget of over $5M to implement system modernization plan which included the purchase of new network infrastructure, core server components, zero client installation and required software… Show more Managed Information Technology division’s daily operations ensuring customer requirements exceeded expectations, analyzed end user requirements in order to make recommendations for technical improvements, and provided guidance to team members to ensure completion of assigned tasks. Directed budget of over $5M to implement system modernization plan which included the purchase of new network infrastructure, core server components, zero client installation and required software suite. Maintained staffing levels required to support customer requirements by conducting technical interviews to ensure qualified candidates were selected. Coordinated with the external vendors to create purchase orders that met and exceeded technical specifications required to support current infrastructure and upgrade to more modern solutions. Managed Windows 2012/2016 servers to include Windows Active Directory, DNS, WSUS, Hyper-V, and File server services. Maintained multiple server Windows Server 2012/2016 ensuring they are to date with most security patches to ensure any system vulnerabilities are addressed and patched in a timely manner. Troubleshoot hardware, software and configuration errors enabling servers to operate without degraded functionality while minimizing system down time and documenting all actions performed. Show less

Fort Walton Beach, Florida, United States

Maintain multiple servers ensuring they are to date with most security patches to ensure any system vulnerabilities are addressed and patched in a timely manner.Troubleshoot hardware, software and configuration errors enabling servers to operate without degraded functionality while minimizing system down time and documenting all actions performed.Resolve Web Risk Assessment vulnerabilities related to web pages to ensure cyber security was optimal. Provide advanced… Show more Maintain multiple servers ensuring they are to date with most security patches to ensure any system vulnerabilities are addressed and patched in a timely manner.Troubleshoot hardware, software and configuration errors enabling servers to operate without degraded functionality while minimizing system down time and documenting all actions performed.Resolve Web Risk Assessment vulnerabilities related to web pages to ensure cyber security was optimal. Provide advanced technical support to resolve issues related to VMware VSphere Suite configuration, Virtual Center Server, and Windows Server. Show less

Pensacola, Florida Area

Manage Windows 2016 Internet Information Services (IIS) servers to ensure sites is operating without degraded functionality while minimizing system down time.Provide advanced technical support to resolve issues related to Microsoft IIS, Windows Server 2008/2016, and Apache Tomcat web server.Troubleshoot issues related with the ability to complete ACAS scans and remedy any vulnerabilities.Resolve Web Risk Assessment vulnerabilities related to web pages to ensure cyber… Show more Manage Windows 2016 Internet Information Services (IIS) servers to ensure sites is operating without degraded functionality while minimizing system down time.Provide advanced technical support to resolve issues related to Microsoft IIS, Windows Server 2008/2016, and Apache Tomcat web server.Troubleshoot issues related with the ability to complete ACAS scans and remedy any vulnerabilities.Resolve Web Risk Assessment vulnerabilities related to web pages to ensure cyber security was optimal. Ensure DISA STIGs are implemented within a timely manner to facilitate ACAS scans on Windows 2008 and Windows 2016 serversMaintain 20 servers ensuring they are to date with most security patches to ensure any system vulnerabilities are addressed and patched in a timely manner. Show less

Hampton,Va

Manage ACAS suite to ensure that scans are being completed to address any network vulnerabilities, configuration assessment, and network discovery. Configure monthly reports to record all found vulnerabilities to allow them to be addressed and mitigated.Provide advanced technical support to resolve issues related to VMware VSphere Suite configuration, Virtual Center Server, and SQL database issues.Troubleshoot issues related to ACAS suite builds to allow sites to scan… Show more Manage ACAS suite to ensure that scans are being completed to address any network vulnerabilities, configuration assessment, and network discovery. Configure monthly reports to record all found vulnerabilities to allow them to be addressed and mitigated.Provide advanced technical support to resolve issues related to VMware VSphere Suite configuration, Virtual Center Server, and SQL database issues.Troubleshoot issues related to ACAS suite builds to allow sites to scan infrastructure for vulnerabilities.Provide technical expertise and assistance for Windows Server 2008R2 SQL servers, Red Hat Linux 5/6, and Virtual Environment Suite. Deliver Helpdesk Support via distant remote troubleshooting; to troubleshoot hardware, software and configuration errors enabling sites to operate without degraded functionality while minimizing system down time and documenting all actions performed within Remedy Trouble ticket system.Assist with the management of Windows 2012 Active Directory server by creating user accounts, groups, assigning appropriate permissions to each individual user, and managing domain services. Show less

Norfolk, Virginia Area

Provide TIER-2/TIER-3 support to Fleet Marine Corps and Navy commands for operating within Windows 7 and Windows Server 2008R2 utilizing structured query language to resolve associated problems within SQL database.Deliver Helpdesk Support via distant remote troubleshooting; to troubleshoot hardware, software errors and database corruption enabling sites to operate without degraded functionality while minimizing system down time and documenting all actions performed within Remedy… Show more Provide TIER-2/TIER-3 support to Fleet Marine Corps and Navy commands for operating within Windows 7 and Windows Server 2008R2 utilizing structured query language to resolve associated problems within SQL database.Deliver Helpdesk Support via distant remote troubleshooting; to troubleshoot hardware, software errors and database corruption enabling sites to operate without degraded functionality while minimizing system down time and documenting all actions performed within Remedy Trouble ticket system.Utilized Remedy Trouble ticket system to ensure correct routing and assignment when higher level of support was needed.Perform data analysis, as well as, troubleshoot and correct application-created data anomalies and corrupt database tables for Fleet Marine Corps and Navy commands.Offer technical expertise and assistance for Windows Server 2008R2 (VM) servers and the Virtual Environment (VE) suite.Provide advanced technical support and administration of systems including but not limited to VMware ESX Server, LINUX, UNIX, and Windows environments.Create and modify technical documentation.Ensure DISA STIGs are implemented within a timely manner to facilitate ACAS scans on Windows 7, Windows 2003 and Windows 2008R2 servers.Troubleshoot issues related with the ability to complete ACAS scans and remedy any findings. Show less

Norfolk,Va

Assist NCMS Registration Authority (RA) personnel with registering and establishing Trusted Agent (TA) accounts to include acquiring designation letters and training certificates.Collect, verify, and submit information provided by potential subscribers to be entered into public key certificates.Maintain master spreadsheets as required for Token Management, tracking order requests and generating status reports on pending or shipped orders.Utilize the Token Management… Show more Assist NCMS Registration Authority (RA) personnel with registering and establishing Trusted Agent (TA) accounts to include acquiring designation letters and training certificates.Collect, verify, and submit information provided by potential subscribers to be entered into public key certificates.Maintain master spreadsheets as required for Token Management, tracking order requests and generating status reports on pending or shipped orders.Utilize the Token Management System (TMS) in support of the Certificate Authority,collecting and formatting information that is to be used in certificate issuance,verification of subscriber, certificate revocation, and key recovery.Ensure TAs have been designated in writing by Commanding Officer and have been properly trained. Show less

Ns Norfolk,Va

Provide TIER-2/TIER-3 support to Fleet Marine Corps and Navy for Optimized Organization Maintenance Activity.Provided Organization and Intermediate level OOMA Fleet Support via distant remote troubleshooting; enabling sites to operate without degraded functionality while minimizing system down time.Established a multiple organizational sever to allow several Marine Corps units to effectively deploy and manage unit assets and personnel within one server. This greatly reduced the… Show more Provide TIER-2/TIER-3 support to Fleet Marine Corps and Navy for Optimized Organization Maintenance Activity.Provided Organization and Intermediate level OOMA Fleet Support via distant remote troubleshooting; enabling sites to operate without degraded functionality while minimizing system down time.Established a multiple organizational sever to allow several Marine Corps units to effectively deploy and manage unit assets and personnel within one server. This greatly reduced the hardware and personnel requirements within these units.Provided technical expertise and assistance in regards to the loading of OOMA virtual machine (VM) for MAG-12, MAG-39, MALS-26, MALS-14 virtual environment (VE) upgrades. Serve as direct liaison between military units within the active Navy and Marine Corps, civilian chain of command and Headquarters Marine Corps. Show less

Mcas Miramar,Ca/Mcas New River,Nc

Lead a team of over 20 Marines ensuring proper training, welfare, and career development.Provided Database training for over 500 users.Coordinated and implementing training for over 300 Marines on the use of Server Applications within the Aircraft Maintenance Department.

Mcas New River,Nc

Established multiple organizational level servers to allow Marine Corps units to effectively deploy while managing unit assets and personnel within one server, greatly reducing hardware and personnel requirements within units.Offered technical expertise and assistance in regards to the loading of 34 Virtual Machine (VM) servers into the Virtual Environment (VE) suite for multiple Marine Corps Units.Maintained squadron servers ensuring they were up to date with most current… Show more Established multiple organizational level servers to allow Marine Corps units to effectively deploy while managing unit assets and personnel within one server, greatly reducing hardware and personnel requirements within units.Offered technical expertise and assistance in regards to the loading of 34 Virtual Machine (VM) servers into the Virtual Environment (VE) suite for multiple Marine Corps Units.Maintained squadron servers ensuring they were up to date with most current Information Assurance Vulnerability Alert (IAVA) and Database Alignment Programs (DAPS), and performing database backups with minimal system downtime. Established multiple Unit servers to ensure the squadron had availability when on detachments. Show less

Bachelor Of Science - Bs, Computer And Information Sciences, Cyber And Network Security

Associate Of Science, Computer And Information Science, Network Security

High School, Highschool Diploma